3.9K Posts

May 7th, 2004 19:00

Hijackthis will fit on a floppy, so with the return log.
=====================
A post of a hijackthis log for the experts to advise.
HijackThis From Here
or one of these other links:-
http://www.merijn.org/files/hijackthis.zip
http://www.aluriasoftware.com/tools/hijackthis.zip
http://mjc1.com/mirror/hjt/

Important: Create a folder on the C: drive called C:\HJT.
You can do this by going to My Computer (Windows key+e) then double click on C: then right click and select New then Folder and name it HJT. Unzip HijackThis into this folder. (See this link for graphical instructions)
Then run, scan, save log, then in notepad copy the FULL log by copy and paste as a reply to this post and an expert with HijackThis Knowldge, will have a go at giving advice. A lot of posters make mistakes here in copying and pasting so reread the left info sidebar called Copy and Paste
Please note the list of experts names below, very few forum regulars here have had this training.

DO NOT FIX ANYTHING WITH HIJACKTHIS WITHOUT EXPERT ADVICE
, most of what it finds you need for normal MS Windows tasks.

Known Spyware HijackThis fighters in DellTalk - If you are, and are not on the list please PM Me.

TomCoyote (of http://tomcoyote.org/forums/index.php fame)
YoKenny (Expert at TomCoyotes, Trusted Advisor Spywareinfo)
baskar1234 (Teaching Assistant at TomCoyotes, Trusted Advisor Spywareinfo)
ChrisRLG (Classroom Coordinator at TomCoyotes, Trusted Advisor Spywareinfo)
Tuxedo Jack (Teaching Assistant at TomCoyotes, Trusted Advisor Spywareinfo)
Yellowhammer (Trusted Advisor at Net-Integration, First Responder at Computer Cops)
tashi (Teaching Assistant at TomCoyotes, Trusted Advisor Spywareinfo)
therock247uk (In Training at TomCoyotes and Spywareinfo)
irelynmisses (In Training at TomCoyotes and Spywareinfo)
Texruss (In Training at TomCoyotes and Spywareinfo) - Regular poster at DellTalk
PGPhantom (In Training at TomCoyotes, Trusted Advisor Spywareinfo)

You could also go to one of the more specalist forums where more experts will be able to help.
http://tomcoyote.com/forums/index.php
http://forums.spywareinfo.com/index.php
http://www.net-integration.net/cgi-bin/forum/ikonboard.cgi (Home of Spybot S&D)
http://boards.cexx.org/index.php
http://www.wilderssecurity.com/index.php
Do read the sites FAQ before posting, and advise your problem and what steps you have already done to try to cure your problem.

I, and the other hijack experts mentioned above, are in all those sites (and more) with the same login names. You might get one of us at those sites also to anwser your log, but other experts will also be available.

3.9K Posts

May 7th, 2004 20:00

Important: Create a folder on the C: drive called C:\HJT.
You can do this by going to My Computer (Windows key+e) then double click on C: then right click and select New then Folder and name it HJT.
Unzip HijackThis into this folder. When you run HijackThis from this folder and have it "Fixed checked" it will create a backup file of modifications to use if restore is necessary. Please delete the old copy (including the zip copy) so it can't be used.
===========================
You have this virus http://securityresponse.symantec.com/avcenter/venc/data/w32.hllw.gaobot.jb.html
===========================
Right click the taskbar, taskmanager, and in the processes page, find Microsoft.exe and 'endtask' it. Then without rebooting :-

Check these in hijackthis, AND WITH ALL OTHER WINDOWS CLOSED, fix checked.

O4 - HKLM\..\Run: [Microsoft Update] Microsoft.exe
O4 - HKLM\..\RunServices: [Microsoft Update] Microsoft.exe
O4 - Startup: PowerReg SchedulerV2.exe
O8 - Extra context menu item: Web Savings - file://C:\Program Files\WebSavingsfromEbates\System\Temp\ebateswebsavings_script0.htm

The following activeX controls will reinstall when(and if) you revisit that website, UNLESS you know they are from a safe source, check to remove.

O16 - DPF: {6B4788E2-BAE8-11D2-A1B4-00400512739B} (PWMediaSendControl Class) - http://216.249.24.142/code/PWActiveXImgCtl.CAB
O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg.com/eps/activex/EPSControl_v1-32.cab

Then Reboot to safe mode (F8 on boot) and delete the following files/folders:-
NOTE: To avoid the risk of any of the above not being found due to them having the 'Hidden' attribute, first make sure that in Folder Options > View hidden and operating system files are set to show:
How to Show Hidden/System Files : http://www.xtra.co.nz/help/0,,4155-1916458,00.html

File > > c:\windows\Microsoft.exe

Then Reboot and post a fresh log for me to check.

Is this software installed by you for your phone/camara/or similar
O4 - Global Startup: OZ_ZQ-590 Synchronization Software.lnk = C:\Program Files\SHARP\OZ_ZQ-590\sync.exe

18 Posts

May 7th, 2004 20:00

I hope I did this right.......        Thanks.  (PS - Internet is not connected on the logged pc since I have to use it on the system I'm on right now).

 

Logfile of HijackThis v1.97.7

Scan saved at 4:53:42 PM, on 5/7/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\System32\Microsoft.exe

C:\Program Files\Alcatel\SpeedTouch USB\Dragdiag.exe

C:\Program Files\Real\RealPlayer\RealPlay.exe

C:\Program Files\QuickTime\qttask.exe

C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe

C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe

C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe

C:\Program Files\CreataCard\Gold\FMRemind.exe

C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe

C:\Program Files\Microsoft Office\Office10\WINWORD.EXE

C:\Program Files\Microsoft Money\System\urlmap.exe

C:\Documents and Settings\My Name\Local Settings\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.bellsouth.net/commcenter

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com

O2 - BHO: MyWay Search Assistant BHO - {04079851-5845-4dea-848C-3ECD647AA554} - C:\Program Files\MyWay\SrchAstt\1.bin\MYSRCHAS.DLL

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers

O4 - HKLM\..\Run: [Microsoft Update] Microsoft.exe

O4 - HKLM\..\Run: [ddi] srv.exe

O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe

O4 - HKLM\..\Run: [Ink Monitor] C:\Program Files\EPSON\Ink Monitor\InkMonitor.exe

O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Alcatel\SpeedTouch USB\Dragdiag.exe" /icon

O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe

O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe

O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k

O4 - HKLM\..\RunServices: [Microsoft Update] Microsoft.exe

O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe"

O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"

O4 - Startup: Connection Manager.lnk = C:\Program Files\BellSouth\Connection Manager\CManager.exe

O4 - Startup: PowerReg SchedulerV2.exe

O4 - Global Startup: CreataCard Gold 3 Forget Me Not Reminders Tray Icon.lnk = C:\Program Files\CreataCard\Gold\FMRemind.exe

O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\SYSTEM32\SPOOL\DRIVERS\W32X86\3\E_SRCV02.EXE

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?

O4 - Global Startup: OZ_ZQ-590 Synchronization Software.lnk = C:\Program Files\SHARP\OZ_ZQ-590\sync.exe

O8 - Extra context menu item: Web Savings - file://C:\Program Files\WebSavingsfromEbates\System\Temp\ebateswebsavings_script0.htm

O9 - Extra button: Real.com (HKLM)

O9 - Extra button: MoneySide (HKLM)

O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB

O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB

O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB

O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/20021017/qtinstall.info.apple.com/borris/us/win/QuickTimeInstaller.exe

O16 - DPF: {6B4788E2-BAE8-11D2-A1B4-00400512739B} (PWMediaSendControl Class) - http://216.249.24.142/code/PWActiveXImgCtl.CAB

O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2003080601/housecall.antivirus.com/housecall/xscan53.cab

O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37406.8485416667

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab

O16 - DPF: {DF6A0F17-0B1E-11D4-829D-00C04F6843FE} (Microsoft Office Tools on the Web Control) - http://officeupdate.microsoft.com/TemplateGallery/downloads/outc.cab

O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg.com/eps/activex/EPSControl_v1-32.cab

18 Posts

May 7th, 2004 23:00

 I rebooted in safe mode but couldn't figure out how to delete the last file you mentioned.  I think my brain is getting cooked.  Yes, the Sharp file is a palm pilot, but it can be deleted if necessary.  Thanks again for all your help.

 

Logfile of HijackThis v1.97.7

Scan saved at 8:03:38 PM, on 5/7/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\userinit.exe

C:\WINDOWS\Explorer.EXE

C:\PROGRA~1\NORTON~1\navapw32.exe

C:\Program Files\Alcatel\SpeedTouch USB\Dragdiag.exe

C:\Program Files\Real\RealPlayer\RealPlay.exe

C:\Program Files\QuickTime\qttask.exe

C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe

C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe

C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe

C:\Program Files\CreataCard\Gold\FMRemind.exe

C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe

C:\Program Files\Microsoft Money\System\urlmap.exe

C:\Documents and Settings\My Name\Local Settings\Temp\Temporary Directory 2 for hijackthis.zip\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.bellsouth.net/commcenter

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com

O2 - BHO: MyWay Search Assistant BHO - {04079851-5845-4dea-848C-3ECD647AA554} - C:\Program Files\MyWay\SrchAstt\1.bin\MYSRCHAS.DLL

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers

O4 - HKLM\..\Run: [ddi] srv.exe

O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe

O4 - HKLM\..\Run: [Ink Monitor] C:\Program Files\EPSON\Ink Monitor\InkMonitor.exe

O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Alcatel\SpeedTouch USB\Dragdiag.exe" /icon

O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe

O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe

O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k

O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe"

O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"

O4 - Startup: Connection Manager.lnk = C:\Program Files\BellSouth\Connection Manager\CManager.exe

O4 - Global Startup: CreataCard Gold 3 Forget Me Not Reminders Tray Icon.lnk = C:\Program Files\CreataCard\Gold\FMRemind.exe

O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\SYSTEM32\SPOOL\DRIVERS\W32X86\3\E_SRCV02.EXE

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?

O4 - Global Startup: OZ_ZQ-590 Synchronization Software.lnk = C:\Program Files\SHARP\OZ_ZQ-590\sync.exe

O9 - Extra button: Real.com (HKLM)

O9 - Extra button: MoneySide (HKLM)

O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB

O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB

O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB

O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/20021017/qtinstall.info.apple.com/borris/us/win/QuickTimeInstaller.exe

O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2003080601/housecall.antivirus.com/housecall/xscan53.cab

O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37406.8485416667

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab

O16 - DPF: {DF6A0F17-0B1E-11D4-829D-00C04F6843FE} (Microsoft Office Tools on the Web Control) - http://officeupdate.microsoft.com/TemplateGallery/downloads/outc.cab

3.9K Posts

May 8th, 2004 18:00

This is my normal post for when you are clear - which you now are:-
------------------------
How on earth did I get infected with all that spyware in the first place? http://www.net-integration.net/cgi-bin/forum/ikonboard.cgi?;act=ST;f=38;t=3051
Also available from here :- http://www.computercops.biz/postlite7736-.html or http://boards.cexx.org/viewtopic.php?t=957
--------------
Look at the info on my website regarding malware (Link below). Some things you can do to stop getting infected again:-

Spybot S&D, Ad-aware Run weekly - or after a heavy internet session.
Spybot S&D v1.3 also have a run time module that runs in the background.

Spywareblaster & Spywareguard, first sets kill bits to stop known bad activeX controls installing, second acts like your AV to stop browser hijacks and installing of known badies.

Also ie-spyad (Link on my site), puts 4000 bad sites in your restricted (banned) sites list, to stop you accidentaly getting sent to a bad site, it has optional list of "bad" adult sites to install as well.

All those with links from my site. Do remember just like Anti-Virus they need to be updated regularly, I do mine weekly, Anti-Virus hourly.

Another good program winpatrol from here.

With these and a firewall in place I have to try various bad sites when checking peoples hijackthis logs looking to sort bad from good, and I have not yet been infected. Still time for it to happen LOL.

3.9K Posts

May 10th, 2004 17:00

Yes I think a post on the windows XP board would be best - it does not look like malware is currently doing anything on your system.

It could be a driver problem, the experts on the windows XP board would be able to help.

18 Posts

May 10th, 2004 17:00

Thanks for the time you took to help me.  I'm still getting error msgs., can't connect to the internet, and have no hardware listed on Device Mgr., so even after all your efforts not much has changed.  This is extremely frustrating. 

Maybe I should make a new post that's more specific to some of the problems I'm having.

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