Worm.Win32.netsky ----Grad Student, Thesis, Please Help !!

Question

PLEASE HELP!!!!  Working on my thesis, really really need my computer.   I continue to get popups that say Windows Security Alert and Spyware Alert that lead to internet sites for spyware cleaners. The popups say the following: Windows Security Alert:  Windows has detected and Internet attack attempt... Spyware Alert:  Worm.Win32.NetSky detected on your machine.  This virus is distributed via....    I have IE 7 and my homepage has changed to an advertisment for Ulitmate Cleaner 2007.  I am also receiving a popup from Windows itself that says:   'Windows Explorer has encountered a problem and needs to close.'     Any and ALL help would be greatly appreciated.  Thank you   Here is the logfile from HijackThis       Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 10:12:51 PM, on 11/10/2007 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16544) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\csrss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\System32\Ati2evxx.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe C:\WINDOWS\system32\LEXBCES.EXE C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\system32\LEXPPS.EXE C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe C:\WINDOWS\System32\CTsvcCDA.EXE C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe C:\PROGRA~1\Iomega\System32\AppServices.exe C:\PROGRA~1\NORTON~2\NORTON~2\NPROTECT.EXE C:\WINDOWS\system32\HPZipm12.exe C:\PROGRA~1\NORTON~2\NORTON~2\SPEEDD~1\NOPDB.EXE C:\Program Files\Dell Support Center\bin\sprtsvc.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\wanmpsvc.exe C:\WINDOWS\System32\MsPMSPSv.exe C:\Program Files\Iomega\AutoDisk\ADService.exe C:\WINDOWS\System32\alg.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe C:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe C:\WINDOWS\system32\Rundll32.exe C:\WINDOWS\system32\dla	fswctrl.exe C:\Program Files\Dell\Media Experience\PCMService.exe C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exe C:\Program Files\Common Files\Real\Update_OBealsched.exe C:\Program Files\Iomega\AutoDisk\ADUserMon.exe C:\Program Files\Iomega\DriveIcons\ImgIcon.exe C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mmtask.exe C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_server.exe C:\Program Files\HP\HP Software Update\HPWuSchd2.exe C:\Program Files\BroadJump\Client Foundation\CFD.exe C:\Program Files\Common Files\AOL\1193120841\ee\AOLSoftware.exe C:\Program Files\MUSICMATCH\Musicmatch Jukebox\MMDiag.exe C:\Program Files\MUSICMATCH\Musicmatch Jukebox\MMDiag.exe C:\Program Files\Messenger\msmsgs.exe C:\Program Files\DellSupport\DSAgnt.exe C:\WINDOWS\system32\dwwin.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe C:\Program Files\Dell Support Center\bin\sprtcmd.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\America Online 9.0\aoltray.exe C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe C:\Program Files\Norton SystemWorks\Norton GoBack\GBTray.exe C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe C:\Program Files\HP\Digital Imaging\Product Assistant\bin\hprblog.exe C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe C:\Program Files\Windows Live Safety Center\wlscUploader.exe C:\WINDOWS\system32\msiexec.exe C:\Program Files\Common Files\Symantec Shared\SecurityHistory\mcui32.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe C:\WINDOWS\System32\wbem\wmiprvse.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://softwarereferral.com/jump.php?wmid=6010&mid=MjI6Ojg5&lid=2 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla	fswshx.dll O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\coIEPlg.dll O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll O2 - BHO: MSVPS System - {7E1C6E3E-FD4E-42C8-B60B-5EC7D23728D2} - C:\WINDOWS\ipwypkmg.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll O3 - Toolbar: The bonrep - {2357FC16-D8FC-4BF6-AFCA-573F9BD52644} - C:\WINDOWS\bonrep.dll O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\CoIEPlg.dll O4 - HKLM\..\Run: [SunJavaUpdateSched] 'C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe' O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe O4 - HKLM\..\Run: [DVDLauncher] 'C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe' O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe /r O4 - HKLM\..\Run: [P17Helper] Rundll32 P17.dll,P17Helper O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla	fswctrl.exe O4 - HKLM\..\Run: [UpdateManager] 'C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe' /r O4 - HKLM\..\Run: [PCMService] 'C:\Program Files\Dell\Media Experience\PCMService.exe' O4 - HKLM\..\Run: [QuickTime Task] 'C:\Program Files\QuickTime\qttask.exe' -atboottime O4 - HKLM\..\Run: [ccApp] 'C:\Program Files\Common Files\Symantec Shared\ccApp.exe' O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exe O4 - HKLM\..\Run: [TkBellExe] 'C:\Program Files\Common Files\Real\Update_OBealsched.exe'  -osboot O4 - HKLM\..\Run: [ADUserMon] C:\Program Files\Iomega\AutoDisk\ADUserMon.exe O4 - HKLM\..\Run: [Iomega Drive Icons] C:\Program Files\Iomega\DriveIcons\ImgIcon.exe O4 - HKLM\..\Run: [Deskup] C:\Program Files\Iomega\DriveIcons\deskup.exe /IMGSTART O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mmtask.exe O4 - HKLM\..\Run: [mm_server] C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_server.exe O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1193120841\ee\AOLSoftware.exe O4 - HKLM\..\Run: [dscactivate] C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe O4 - HKLM\..\Run: [osCheck] 'C:\Program Files\Norton Internet Security\osCheck.exe' O4 - HKCU\..\Run: [MSMSGS] 'C:\Program Files\Messenger\msmsgs.exe' /background O4 - HKCU\..\Run: [DellSupport] 'C:\Program Files\DellSupport\DSAgnt.exe' /startup O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_9 O4 - HKCU\..\Run: [DellSupportCenter] 'C:\Program Files\Dell Support Center\bin\sprtcmd.exe' /P DellSupportCenter O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Readereader_sl.exe O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE O4 - Global Startup: Norton GoBack.lnk = C:\Program Files\Norton SystemWorks\Norton GoBack\GBTray.exe O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll O9 - Extra button: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk O9 - Extra 'Tools' menuitem: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing) O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O15 - Trusted Zone: http://*.att.net O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/download/ipixx.cab O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper2007261.dll O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase4009.cab O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1119763568483 O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1131426408875 O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab O16 - DPF: {B49C4597-8721-4789-9250-315DFBD9F525} (IWinAmpActiveX Class) - http://cdn.digitalcity.com/radio/ampx/ampx2.6.1.11_en_dl.cab O16 - DPF: {BE319D04-18BD-4B34-AECC-EE7CB610FCA9} (BewitchedGameClass Control) - http://download.games.yahoo.com/games/web_games/sony/bewitched/main.cab O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - http://aolsvc.aol.com/onlinegames/chuzzledeluxe/popcaploader_v10.cab O17 - HKLM\System\CCS\Services\Tcpip\..\{3CBE6AED-99CA-4992-A64B-74386DFE4125}: NameServer = 68.94.156.1,68.94.157.1 O17 - HKLM\System\CS1\Services\Tcpip\..\{3CBE6AED-99CA-4992-A64B-74386DFE4125}: NameServer = 68.94.156.1,68.94.157.1 O21 - SSODL: kbdctrl - {DB39BC5E-9F12-4CE4-8590-3E304E59FA6E} - C:\WINDOWS\kbdctrl.dll O21 - SSODL: neobus - {D309BA8F-BFAB-4909-84D6-4F38EF28CBA5} - C:\WINDOWS
eobus.dll O23 - Service: AOL Connectivity Service (AOL ACS) - America Online - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe O23 - Service: AOL Spyware Protection Service (AOLService) - Unknown owner - C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\aolserv.exe O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.EXE O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe O23 - Service: GoBack Polling Service (GBPoll) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: IAA Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe O23 - Service: Iomega App Services - Iomega Corporation - C:\PROGRA~1\Iomega\System32\AppServices.exe O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe O23 - Service: Norton UnErase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~2\NPROTECT.EXE O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~2\SPEEDD~1\NOPDB.EXE O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe O23 - Service: Iomega Active Disk (_IOMEGA_ACTIVE_DISK_SERVICE_) - Iomega Corporation - C:\Program Files\Iomega\AutoDisk\ADService.exe -- End of file - 15108 bytes

Lipeki · Answer

Thank you for responding.   Welcome to DCF   In response to your  questions. 1. Not posted on another forum 2. No cracked software 3. No P2P programs that I know of. 4. Computer belongs to me 5. No previously fixed entries with HJT     SmitFraudFix v2.252 Scan done at 23:43:23.28, Sat 11/10/2007 Run from C:\Documents and Settings\Kimberly Singleton\Desktop\SmitfraudFix OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT The filesystem type is NTFS Fix run in normal mode »»»»»»»»»»»»»»»»»»»»»»»» Process C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\csrss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\System32\Ati2evxx.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe C:\WINDOWS\system32\LEXBCES.EXE C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\system32\LEXPPS.EXE C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe C:\WINDOWS\System32\CTsvcCDA.EXE C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe C:\PROGRA~1\Iomega\System32\AppServices.exe C:\PROGRA~1\NORTON~2\NORTON~2\NPROTECT.EXE C:\WINDOWS\system32\HPZipm12.exe C:\PROGRA~1\NORTON~2\NORTON~2\SPEEDD~1\NOPDB.EXE C:\Program Files\Dell Support Center\bin\sprtsvc.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\wanmpsvc.exe C:\WINDOWS\System32\MsPMSPSv.exe C:\Program Files\Iomega\AutoDisk\ADService.exe C:\WINDOWS\System32\alg.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe C:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe C:\WINDOWS\system32\Rundll32.exe C:\WINDOWS\system32\dla	fswctrl.exe C:\Program Files\Dell\Media Experience\PCMService.exe C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exe C:\Program Files\Common Files\Real\Update_OBealsched.exe C:\Program Files\Iomega\AutoDisk\ADUserMon.exe C:\Program Files\Iomega\DriveIcons\ImgIcon.exe C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mmtask.exe C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_server.exe C:\Program Files\HP\HP Software Update\HPWuSchd2.exe C:\Program Files\BroadJump\Client Foundation\CFD.exe C:\Program Files\Common Files\AOL\1193120841\ee\AOLSoftware.exe C:\Program Files\MUSICMATCH\Musicmatch Jukebox\MMDiag.exe C:\Program Files\MUSICMATCH\Musicmatch Jukebox\MMDiag.exe C:\Program Files\Messenger\msmsgs.exe C:\Program Files\DellSupport\DSAgnt.exe C:\WINDOWS\system32\dwwin.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe C:\Program Files\Dell Support Center\bin\sprtcmd.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\America Online 9.0\aoltray.exe C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe C:\Program Files\Norton SystemWorks\Norton GoBack\GBTray.exe C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe C:\Program Files\HP\Digital Imaging\Product Assistant\bin\hprblog.exe C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe C:\WINDOWS\system32\NOTEPAD.EXE C:\Program Files\Adobe\Acrobat 7.0\Reader\AcroRd32.exe C:\WINDOWS\system32\cmd.exe C:\WINDOWS\System32\wbem\wmiprvse.exe »»»»»»»»»»»»»»»»»»»»»»»» hosts »»»»»»»»»»»»»»»»»»»»»»»» C:\ »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS C:\WINDOWS\bonrep.dll FOUND ! C:\WINDOWS\ipwypkmg.dll FOUND ! C:\WINDOWS\kbdctrl.dll FOUND ! C:\WINDOWS
eobus.dll FOUND ! C:\WINDOWS\qdertu.exe FOUND ! »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\Web »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32 »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32\LogFiles »»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Kimberly Singleton »»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Kimberly Singleton\Application Data »»»»»»»»»»»»»»»»»»»»»»»» Start Menu »»»»»»»»»»»»»»»»»»»»»»»» C:\DOCUME~1\KIMBER~1\FAVORI~1 C:\DOCUME~1\KIMBER~1\FAVORI~1\Error Cleaner.url FOUND ! C:\DOCUME~1\KIMBER~1\FAVORI~1\Privacy Protector.url FOUND ! C:\DOCUME~1\KIMBER~1\FAVORI~1\Spyware?Malware Protection.url FOUND ! »»»»»»»»»»»»»»»»»»»»»»»» Desktop »»»»»»»»»»»»»»»»»»»»»»»» C:\Program Files C:\Program Files\Internet Security\ FOUND ! »»»»»»»»»»»»»»»»»»»»»»»» Corrupted keys »»»»»»»»»»»»»»»»»»»»»»»» Desktop Components   [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\0] 'Source'='About:Home' 'SubscribedURL'='About:Home' 'FriendlyName'='My Current Home Page'   »»»»»»»»»»»»»»»»»»»»»»»» Sharedtaskscheduler !!!Attention, following keys are not inevitably infected!!! SrchSTS.exe by S!Ri Search SharedTaskScheduler's .dll »»»»»»»»»»»»»»»»»»»»»»»» AppInit_DLLs !!!Attention, following keys are not inevitably infected!!! [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows] 'AppInit_DLLs'='' »»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System !!!Attention, following keys are not inevitably infected!!! [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon] 'System'='' »»»»»»»»»»»»»»»»»»»»»»»» Rustock   »»»»»»»»»»»»»»»»»»»»»»»» DNS Description: Broadcom NetXtreme 57xx Gigabit Controller - Packet Scheduler Miniport DNS Server Search Order: 68.94.156.1 DNS Server Search Order: 68.94.157.1 HKLM\SYSTEM\CCS\Services\Tcpip\..\{3CBE6AED-99CA-4992-A64B-74386DFE4125}: DhcpNameServer=192.168.0.1 192.168.0.1 HKLM\SYSTEM\CCS\Services\Tcpip\..\{3CBE6AED-99CA-4992-A64B-74386DFE4125}: NameServer=68.94.156.1,68.94.157.1 HKLM\SYSTEM\CS1\Services\Tcpip\..\{3CBE6AED-99CA-4992-A64B-74386DFE4125}: DhcpNameServer=192.168.0.1 192.168.0.1 HKLM\SYSTEM\CS1\Services\Tcpip\..\{3CBE6AED-99CA-4992-A64B-74386DFE4125}: NameServer=68.94.156.1,68.94.157.1 HKLM\SYSTEM\CS2\Services\Tcpip\..\{75F1B9FB-FD52-4EC1-8AF5-33694C900F04}: DhcpNameServer=143.166.95.37 143.166.6.24 HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=192.168.0.1 192.168.0.1 HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=192.168.0.1 192.168.0.1 »»»»»»»»»»»»»»»»»»»»»»»» Scanning for wininet.dll infection »»»»»»»»»»»»»»»»»»»»»»»» End

Bugbatter · Answer

Welcome to DCF :)

* If you have posted this log on another forum, please provide a link to the topic.

* If you are using any cracked software, please remove it.
Definition of cracked software:
http://en.wikipedia.org/wiki/Software_cracking

* If you are using any P2P (file sharing) programs, please remove them before we clean your computer.
The nature of such software and the high incidence of malware in files downloaded with them are counter productive to restoring your PC to a healthy state.

* If this computer belongs to someone else, do you have authority to apply the fixes we will use?

* Have you already fixed entries using HijackThis? If so, please restore all the backups and then post another log. Please do not do anything else until you get further instructions.

* Please print or copy all instructions to Notepad in order to assist you when carrying out procedures.
Please follow all instructions in sequence.

* If your replies do not fit in one post while we are handling your issue, please reply to yourself until all text is submitted. It may take several posts.

Please download SmitfraudFix (by S!Ri) to your Desktop.

Double-click Smitfraudfix.exe
Select option #1 - Search by typing 1 and press " Enter"; a text file will appear, which lists infected files (if present).
Please copy/paste the content of that report into your next reply.

IMPORTANT: Do NOT run any other options until you are asked to do so!

Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool";
it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.
http://www.beyondlogic.org/consulting/proc...processutil.htm

Lipeki · Answer

HighjackThis   Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 12:38:15 AM, on 11/11/2007 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16544) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\System32\Ati2evxx.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe C:\WINDOWS\system32\LEXBCES.EXE C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\system32\LEXPPS.EXE C:\WINDOWS\Explorer.EXE C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe C:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe C:\WINDOWS\system32\Rundll32.exe C:\WINDOWS\system32\dla	fswctrl.exe C:\Program Files\Dell\Media Experience\PCMService.exe C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exe C:\Program Files\Common Files\Real\Update_OBealsched.exe C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe C:\Program Files\Iomega\AutoDisk\ADUserMon.exe C:\Program Files\Iomega\DriveIcons\ImgIcon.exe C:\Program Files\MUSICMATCH\Musicmatch Jukebox\MMDiag.exe C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mmtask.exe C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_server.exe C:\Program Files\HP\HP Software Update\HPWuSchd2.exe C:\Program Files\BroadJump\Client Foundation\CFD.exe C:\Program Files\Common Files\AOL\1193120841\ee\AOLSoftware.exe C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe C:\WINDOWS\System32\CTsvcCDA.EXE C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe C:\PROGRA~1\Iomega\System32\AppServices.exe C:\PROGRA~1\NORTON~2\NORTON~2\NPROTECT.EXE C:\Program Files\Messenger\msmsgs.exe C:\Program Files\DellSupport\DSAgnt.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe C:\Program Files\Dell Support Center\bin\sprtcmd.exe C:\Program Files\America Online 9.0\aoltray.exe C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe C:\WINDOWS\system32\HPZipm12.exe C:\Program Files\Norton SystemWorks\Norton GoBack\GBTray.exe C:\PROGRA~1\NORTON~2\NORTON~2\SPEEDD~1\NOPDB.EXE C:\Program Files\Dell Support Center\bin\sprtsvc.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\wanmpsvc.exe C:\WINDOWS\System32\MsPMSPSv.exe C:\Program Files\Iomega\AutoDisk\ADService.exe C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe C:\Program Files\HP\Digital Imaging\Product Assistant\bin\hprblog.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla	fswshx.dll O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\coIEPlg.dll O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll O3 - Toolbar: (no name) - {2357FC16-D8FC-4BF6-AFCA-573F9BD52644} - (no file) O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\CoIEPlg.dll O4 - HKLM\..\Run: [SunJavaUpdateSched] 'C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe' O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe O4 - HKLM\..\Run: [DVDLauncher] 'C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe' O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe /r O4 - HKLM\..\Run: [P17Helper] Rundll32 P17.dll,P17Helper O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla	fswctrl.exe O4 - HKLM\..\Run: [UpdateManager] 'C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe' /r O4 - HKLM\..\Run: [PCMService] 'C:\Program Files\Dell\Media Experience\PCMService.exe' O4 - HKLM\..\Run: [QuickTime Task] 'C:\Program Files\QuickTime\qttask.exe' -atboottime O4 - HKLM\..\Run: [ccApp] 'C:\Program Files\Common Files\Symantec Shared\ccApp.exe' O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exe O4 - HKLM\..\Run: [TkBellExe] 'C:\Program Files\Common Files\Real\Update_OBealsched.exe'  -osboot O4 - HKLM\..\Run: [ADUserMon] C:\Program Files\Iomega\AutoDisk\ADUserMon.exe O4 - HKLM\..\Run: [Iomega Drive Icons] C:\Program Files\Iomega\DriveIcons\ImgIcon.exe O4 - HKLM\..\Run: [Deskup] C:\Program Files\Iomega\DriveIcons\deskup.exe /IMGSTART O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mmtask.exe O4 - HKLM\..\Run: [mm_server] C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_server.exe O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1193120841\ee\AOLSoftware.exe O4 - HKLM\..\Run: [dscactivate] C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe O4 - HKLM\..\Run: [osCheck] 'C:\Program Files\Norton Internet Security\osCheck.exe' O4 - HKCU\..\Run: [MSMSGS] 'C:\Program Files\Messenger\msmsgs.exe' /background O4 - HKCU\..\Run: [DellSupport] 'C:\Program Files\DellSupport\DSAgnt.exe' /startup O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_9 O4 - HKCU\..\Run: [DellSupportCenter] 'C:\Program Files\Dell Support Center\bin\sprtcmd.exe' /P DellSupportCenter O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Readereader_sl.exe O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE O4 - Global Startup: Norton GoBack.lnk = C:\Program Files\Norton SystemWorks\Norton GoBack\GBTray.exe O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll O9 - Extra button: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk O9 - Extra 'Tools' menuitem: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing) O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O15 - Trusted Zone: http://*.att.net O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/download/ipixx.cab O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper2007261.dll O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase4009.cab O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1119763568483 O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1131426408875 O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab O16 - DPF: {B49C4597-8721-4789-9250-315DFBD9F525} (IWinAmpActiveX Class) - http://cdn.digitalcity.com/radio/ampx/ampx2.6.1.11_en_dl.cab O16 - DPF: {BE319D04-18BD-4B34-AECC-EE7CB610FCA9} (BewitchedGameClass Control) - http://download.games.yahoo.com/games/web_games/sony/bewitched/main.cab O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - http://aolsvc.aol.com/onlinegames/chuzzledeluxe/popcaploader_v10.cab O17 - HKLM\System\CCS\Services\Tcpip\..\{3CBE6AED-99CA-4992-A64B-74386DFE4125}: NameServer = 68.94.156.1,68.94.157.1 O17 - HKLM\System\CS1\Services\Tcpip\..\{3CBE6AED-99CA-4992-A64B-74386DFE4125}: NameServer = 68.94.156.1,68.94.157.1 O23 - Service: AOL Connectivity Service (AOL ACS) - America Online - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe O23 - Service: AOL Spyware Protection Service (AOLService) - Unknown owner - C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\aolserv.exe O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.EXE O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe O23 - Service: GoBack Polling Service (GBPoll) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: IAA Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe O23 - Service: Iomega App Services - Iomega Corporation - C:\PROGRA~1\Iomega\System32\AppServices.exe O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe O23 - Service: Norton UnErase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~2\NPROTECT.EXE O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~2\SPEEDD~1\NOPDB.EXE O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe O23 - Service: Iomega Active Disk (_IOMEGA_ACTIVE_DISK_SERVICE_) - Iomega Corporation - C:\Program Files\Iomega\AutoDisk\ADService.exe -- End of file - 13420 bytes

Lipeki · Answer

Thank you for your help.   I will continue posting the results and wait for your reply tomorrow ( ...later today).  Thanks again

Lipeki · Answer

1.  I was not prompted to replace the wininet.dll file or to restart my computer ( I did restart it though as per your instructions).   2. There was no 'Delete all offline content check box' under the delete files tab only delete file, delete cookies, delete passwords, etc.)   3.There was 'Security Info' or something similar under the Web tab under Display     SmitFraudFix v2.252 Scan done at  0:24:31.96, Sun 11/11/2007 Run from C:\Documents and Settings\Kimberly Singleton\Desktop\SmitfraudFix OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT The filesystem type is NTFS Fix run in safe mode »»»»»»»»»»»»»»»»»»»»»»»» SharedTaskScheduler Before SmitFraudFix !!!Attention, following keys are not inevitably infected!!! SrchSTS.exe by S!Ri Search SharedTaskScheduler's .dll »»»»»»»»»»»»»»»»»»»»»»»» Killing process »»»»»»»»»»»»»»»»»»»»»»»» hosts   127.0.0.1       localhost »»»»»»»»»»»»»»»»»»»»»»»» Winsock2 Fix S!Ri's WS2Fix: LSP not Found. »»»»»»»»»»»»»»»»»»»»»»»» Generic Renos Fix GenericRenosFix by S!Ri »»»»»»»»»»»»»»»»»»»»»»»» Deleting infected files C:\WINDOWS\bonrep.dll Deleted C:\WINDOWS\ipwypkmg.dll Deleted C:\WINDOWS\kbdctrl.dll Deleted Deleting [HKEY_CLASSES_ROOT\CLSID\{DB39BC5E-9F12-4CE4-8590-3E304E59FA6E}] C:\WINDOWS
eobus.dll Deleted Deleting [HKEY_CLASSES_ROOT\CLSID\{D309BA8F-BFAB-4909-84D6-4F38EF28CBA5}] C:\WINDOWS\qdertu.exe Deleted C:\DOCUME~1\KIMBER~1\FAVORI~1\Error Cleaner.url Deleted C:\DOCUME~1\KIMBER~1\FAVORI~1\Privacy Protector.url Deleted C:\DOCUME~1\KIMBER~1\FAVORI~1\Spyware?Malware Protection.url Deleted C:\Program Files\Internet Security\ Deleted »»»»»»»»»»»»»»»»»»»»»»»» DNS HKLM\SYSTEM\CCS\Services\Tcpip\..\{3CBE6AED-99CA-4992-A64B-74386DFE4125}: DhcpNameServer=192.168.0.1 192.168.0.1 HKLM\SYSTEM\CCS\Services\Tcpip\..\{3CBE6AED-99CA-4992-A64B-74386DFE4125}: NameServer=68.94.156.1,68.94.157.1 HKLM\SYSTEM\CS1\Services\Tcpip\..\{3CBE6AED-99CA-4992-A64B-74386DFE4125}: DhcpNameServer=192.168.0.1 192.168.0.1 HKLM\SYSTEM\CS1\Services\Tcpip\..\{3CBE6AED-99CA-4992-A64B-74386DFE4125}: NameServer=68.94.156.1,68.94.157.1 HKLM\SYSTEM\CS2\Services\Tcpip\..\{75F1B9FB-FD52-4EC1-8AF5-33694C900F04}: DhcpNameServer=143.166.95.37 143.166.6.24 HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=192.168.0.1 192.168.0.1 HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=192.168.0.1 192.168.0.1 »»»»»»»»»»»»»»»»»»»»»»»» Deleting Temp Files »»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System !!!Attention, following keys are not inevitably infected!!! [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon] 'System'='' »»»»»»»»»»»»»»»»»»»»»»»» Registry Cleaning   Registry Cleaning done.   »»»»»»»»»»»»»»»»»»»»»»»» SharedTaskScheduler After SmitFraudFix !!!Attention, following keys are not inevitably infected!!! SrchSTS.exe by S!Ri Search SharedTaskScheduler's .dll »»»»»»»»»»»»»»»»»»»»»»»» End

Bugbatter · Answer

This will fix most of it, but perhaps not all. It is after 1:00 AM here, so I will not be able to reply for about 10 hours. Nevertheless, we can start cleaning.

Please print out these instructions, or copy them to a Notepad file for reading while in Safe Mode, because you will not be able to connect to the Internet to read from this site.

Please reboot your computer in Safe Mode by doing the following :

Restart your computer
After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
Instead of Windows loading as normal, a menu with options should appear;
Select the first option, to run Windows in Safe Mode, then press "Enter".
Choose your usual account.

Once in Safe Mode, double-click on SmitfraudFix.exe again.
Select option #2 - Clean by typing 2 and press " Enter" to delete infected files.

You will be prompted : "Registry cleaning - Do you want to clean the registry ?"; answer "Yes" by typing Y and press "Enter" in order to remove the Desktop background and clean registry keys associated with the infection.

The tool will now check if wininet.dll is infected. You may be prompted to replace the infected file (if found); answer "Yes" by typing Y and press "Enter".

The tool may need to restart your computer to finish the cleaning process; if it doesn't, please restart anyway into normal Windows.
A text file will appear onscreen, with results from the cleaning process; please copy/paste the content of that report along with all others into your next reply along with a new HijackThis log.
The report can also be found at the root of the system drive, usually at C:\rapport.txt

Warning : Running option #2 on a non-infected computer will remove your Desktop background. You can reapply your desktop background again afterwards
.
____________________________________________________________

Clean out your Temporary Internet files. Proceed like this:

Quit Internet Explorer and quit any instances of Windows Explorer.
Click Start, click Control Panel, and then double-click Internet Options.
On the General tab, click Delete Files under Temporary Internet Files.
In the Delete Files dialog box, tick the Delete all offline content check box , and then click OK.
On the General tab, click Delete Cookies under Temporary Internet Files, and then click OK.
Click on the Programs tab then click the Reset Web Settings button. Click Apply then OK.
Click OK.

Next Click Start, click Control Panel and then double-click Display.
Click on the Desktop tab, then click the Customize Desktop button. Click on the Web tab. Under Web Pages you should see a checked entry called Security info or something similar. If it is there, select that entry and click the Delete button. Click Ok then Apply and Ok.
Empty the Recycle Bin by right-clicking the Recycle Bin icon on your Desktop, and then clicking Empty Recycle Bin

In your next reply please include:

1. The report from SmitfraudFix found here: C:\rapport.txt
2. A fresh HijackThis log

You may need several replies to post the requested logs; otherwise they might get cut off.

Bugbatter · Answer

Please launch HijackThis and place a checkmark next to the following:

O3 - Toolbar: (no name) - {2357FC16-D8FC-4BF6-AFCA-573F9BD52644} - (no file)
16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - http://aolsvc.aol.com/onlinegames/chuzzledeluxe/popcaploader_v10.cab

If you, an Administrator, or Spybot did not set this, please fix this as well:
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present

The following are not necessarily spyware/malware, but I suggest you place a checkmark next to the following entries, as these programs may be taking up system resources.
If you want access to these programs quickly, a better alternative would be to create a Desktop shortcut to them.
O4 - HKLM\..\Run: [SunJavaUpdateSched] \"C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe\"
(Description: Sun Java update scheduler. Checks for updates. Not necessary. Removing this entry will free up a small amount of system resources.)

O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
(Description: A small program that reminds you to register your Creative Labs product (i.e. sound card, video card). Unnecessary. Removing this will free up a small amount of system resources.)

O4 - HKLM\..\Run: [TkBellExe] \"C:\Program Files\Common Files\Real\Update_OB\realsched.exe\" -osboot
(Description: RealPlayer scheduler. Completely unnecessary. Removing this entry will free up a small amount of system resources.)

O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
(Description: AOL system tray icon. Not necessary. Removing this entry will free up a small amount of system resources.)

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
(Description: Microsoft Office startup assistant. Not necessary. Removing this entry will free up a significant amount of system resources.)

Close all windows except Hijackthis and click "Fix Checked". Close HijackThis and reboot.

You can delete SmitfraudFix and its logs.
Let me know how things are running at that point. If all is well, we'll flush your System Restore.

Lipeki · Answer

Things seem to be running ok,  except for a few things.  1. A window with C:\Program Files\Dell has been opening startup each time I reboot 2. Also, just prior to the last rebooting, I received a windows message that stated ' Dr. Watson     Postmortem Debugger needs to close...'   What do these mean?   Should I keep the SmitfraudFix and HijackThis websites under Favorites should I ever have to use them again? And, do I just delete the SmitfraudFix  Icon from my desktop or is there somewhere else I need to remove it from?

Bugbatter · Answer

'Should I keep the SmitfraudFix and HijackThis websites under Favorites should I ever have to use them again?' That's up to you. I hope you will not need them again. If you do, you can always come back here for help. 'And, do I just delete the SmitfraudFix Icon from my desktop or is there somewhere else I need to remove it from?' Yes, just delete SmitfraudFix from your Desktop and also delete the report from here: C:\rapport.txt Hopefully, now that you have rebooted, Dr. Watson will settle down. Your system has noticed changes and thinks you need help. Go to Start>Run and type: msconfig. When System Configuration Utility opes, click on the Startup tab. UNcheck DS Agent. Reboot. You'll get a message on reboot that you are using Selective Startup. Just check 'Don't show me again...' and OK. Let me know how things are running at that point.

billh26 · Answer

HELP....I followed all the above directions.  It appeared to work.  Then this morning it was back on my desktop and my wifes.  Background is RED and there is a design right in the middle of the desktop.  I can move my cursor to the top left and close that desktop and then my original desktop is there.  However, I keep getting the Alert message and IE tries to open.  By the way, I do not utilize IE, I use Mozilla.  I can use my internet, mail, etc., etc..  Just keep getting the popups??????????????????????????

Bugbatter · Answer

billh26, the instructions above were written for another person. The files on your computer are different. Please post your HijackThis log as a NEW Message at the top of the forum so you can start your own topic. See the announcement 'HOW TO POST A HIJACKTHIS LOG' at the top of this board. Someone will help you as soon as possible.

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