933 Posts

August 31st, 2004 02:00

Yes, they are both part of WinTools, you have other stuff in there also.  You also need to update to v1.98.2  Here is a recent post by ChrisRLG, I hope this helps you:

Lots of the regular posting anti-malware experts on this board have moved to pastures new for various reasons. You may find it better to find another support site to assist you.

Please go to this link and choose one of the websites on the left of the page.
Alliance of Security Analysis Professionals: http://www.a-sap.org/
As you can see they all work together in cleaning malware (Virus, Spyware and adware).

To help you choose from that list

TomCoyotes contains the anti-malware school - Classroom.
SpyWareInfo contains the anti-malware school - BootCamp.
Net-Intergration is the support site of Spybot S&D.
Lavasoft Support is the support site of Ad-aware.
Wilders Security has since stopped hijackthis log support due to the lack of experienced helpers.
Others that I would recommend Zerosrealm, Subratam.org, SpyWare BeWare and ComputerCops, but generally all those on that list will have experts to help you.
Texruss and ChrisRLG are Teachers at The TomCoyote Forum.

There are still some knowledgable people left posting here at Dell, so you may still get help from them.

I wish you all the best at getting your computer clean.

pskelley
in training at
TomCoyote and
SpywareInfo

 

 

860 Posts

September 2nd, 2004 17:00

Follow the instructions here http://www.pchell.com/support/wintools.shtml

http://inetexplorer.mvps.org/data/wtoolsa.htm

IF you still have problems and want it fixed with hijackthis go to http://www.a-sap.org/ (though you may have to wait for a while to get help with the hijackthsi logs on those sites .) read

http://forums.tomcoyote.org/index.php?showtopic=8127  "Yes it is getting typical of all the anti-malware support forums.We currently have a week or more of delay in helping people.Not because we wish too, just the volume of people posting with problems'

"Posting when  you cant help is wrong "

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