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45 Posts

16948

August 31st, 2012 05:00

SRM5 & Inyo - Error - Failed to create snapshots of replica devices. SRA command 'testFailoverStart' didn't return a response

Hello All,

I'm having some issues setting up my SRM5 Lab, here is my config:

- VNX5300 (flare 05.32.000.5.006) - production site

- VNX5700 (flare 05.32.000.5.006) - DRsite

enablers:

- VNXSnapshots

- UnisphereBlock

- Snapview

- Mirrorview/S

VMware

- esx 5i 496512 * 2

- VCVA *

- SQL databases....

- SRM5

SRA's:

- EMC VNX Replicator for VNX SRA 5.0.12

- EMC Mirrorview Enabler for VNX 5.0.22

- EMC VNX SRA for VMware vCenter SRM 5 5.0.1

- Navisphere cli 7.31.33.0.41

- VSI 5.0.0

- Solutions Enabler 7.2.1 (I know this is not needed, however it is installed as part of VSI?)

Setup:

- Mirrorview working (Ok?)

- Array Pairs Enabled (both sites)

- Protection Group setup OK.

here is my issue = Recovery plan test fails:

4. Create Writeable Storage Snapshot Error - Failed to create snapshots of replica devices. SRA command 'testFailoverStart' didn't return a response. 2012-08-31 12:08:17 (UTC 0) 2012-08-31 12:08:37 (UTC 0)
4.1. Protection Group SRM_Protected_VMs Error - Failed to create snapshots of replica devices. SRA command 'testFailoverStart' didn't return a response. 2012-08-31 12:08:17 (UTC 0) 2012-08-31 12:08:37 (UTC 0)
5. Power On Priority 1 VMs Inactive


6. Power On Priority 2 VMs Inactive


7. Power On Priority 3 VMs Error - Failed to create snapshots of replica devices. SRA command 'testFailoverStart' didn't return a response. Failed to create snapshots of replica devices. SRA command 'testFailoverStart' didn't return a response. Failed to create snapshots of replica devices. SRA command 'testFailoverStart' didn't return a response. 2012-08-31 12:08:37 (UTC 0) 2012-08-31 12:08:37 (UTC 0)
7.1. 2008-2 Error - Failed to create snapshots of replica devices. SRA command 'testFailoverStart' didn't return a response. 2012-08-31 12:08:37 (UTC 0) 2012-08-31 12:08:37 (UTC 0)
7.1.1. Configure Storage Error - Failed to create snapshots of replica devices. SRA command 'testFailoverStart' didn't return a response. 2012-08-31 12:08:37 (UTC 0) 2012-08-31 12:08:37 (UTC 0)
7.1.2. Configure Test Network Inactive


7.1.3. Power On Inactive


7.1.4. Wait for VMware Tools Inactive


7.2. 2008-1 Error - Failed to create snapshots of replica devices. SRA command 'testFailoverStart' didn't return a response. 2012-08-31 12:08:37 (UTC 0) 2012-08-31 12:08:37 (UTC 0)
7.2.1. Configure Storage Error - Failed to create snapshots of replica devices. SRA command 'testFailoverStart' didn't return a response. 2012-08-31 12:08:37 (UTC 0) 2012-08-31 12:08:37 (UTC 0)
7.2.2. Configure Test Network Inactive


7.2.3. Power On Inactive


7.2.4. Wait for VMware Tools Inactive


7.3. 2008-3 Error - Failed to create snapshots of replica devices. SRA command 'testFailoverStart' didn't return a response. 2012-08-31 12:08:37 (UTC 0) 2012-08-31 12:08:37 (UTC 0)
7.3.1. Configure Storage Error - Failed to create snapshots of replica devices. SRA command 'testFailoverStart' didn't return a response. 2012-08-31 12:08:37 (UTC 0) 2012-08-31 12:08:37 (UTC 0)


any suggestions on what this might be? I’m not 100% sure if this is relate to Snapview or not?

Logs attached

Thanks!

1 Attachment

45 Posts

September 2nd, 2012 03:00

We managed to fix this, errors seen in TRiiAGE_full_Analysis

Snaps not working:

A 09/02/12 07:54:45 SnapCopy 71008031 You must add LUNs with adequate capacity to the Reserved LUN Pool before you can use this feature.

A 09/02/12 07:54:46 4600 '' called by 'admin' (10.64.29.93) on 'Navi_SnapCopyFeature' with result: Failure (Could not start SnapView session. Session name - sync-0_SRM-TEST-FAILOVER_session. You must add LUNs with adequate capacity to the Reserved LUN Pool before you

A 09/02/12 07:54:46 NaviCimom 71008031 Failing Command: K10SnapCopyAdmin DBid 0 Op 1038.

Fix: Create reserve lun pool

Test failover now working as expected.

I did not have to manually create any snaps with particular names as listed above, seems SRM 5 and new SRA’s do all of this.

4 Operator

 • 

5.7K Posts

August 31st, 2012 06:00

Nice lab!

2 Posts

August 31st, 2012 13:00

Seems to be the space in the LUNs, apparently for TEST environments you'll need:

ie:

Protected Site          DR Site

          10GB              ==     20GB

for DR environment:

ie:

Protected Site          DR Site

         10GB              ==     10GB

I'm running the same problem. but I'm gona try this, and I let you know.

45 Posts

September 1st, 2012 04:00

Hmm, I’m thinking this might be something to do with inyo.

Snapshots have changed for inyo, there is a new enabler VNXSnapshots

Possibly a reason for the “testFailoverStart” errors???

I have a lot of free space on both sites:

2 Attachments

45 Posts

September 1st, 2012 06:00

Think I am making some progress here:

I definitely have not setup Snapview yet…..

1 Attachment

45 Posts

September 1st, 2012 07:00

And:

Looks like I have some work do to on the snaps before I do any further SRM testing.

2 Attachments

17 Posts

October 2nd, 2012 14:00

Hi there,

Does anyone know where I can donwload "EMC VNX SRA for VMware vCenter SRM 5 5.0.1?"

TIA

251 Posts

October 2nd, 2012 14:00

The latest SRA can be downloaded at

Home > Support > Software Downloads and Licensing > Downloads A-B > Adapters for Third-Party Applications

http://powerlink.emc.com/km/live1/en_US/Offering_Technical/Software_Download/EMC_Mirrorview_Enabler_for_VNX_SRA_v5.0.23.zip

EMC MirrorView Enabler for VNX SRA 5.0.23

Gearoid    

17 Posts

October 2nd, 2012 15:00

Correct me if I am wrong but this URL deals with the MV enabler for SRA not the SRA installer.

As far as I understand, the MV enabler for SRA and the SRA installer are 2 separate software to install.

Can someone clarirfy please?

TIA

17 Posts

October 2nd, 2012 15:00

VNX SRA installer 5.0.1 is available from the VMware website @ https://my.vmware.com/web/vmware/details?downloadGroup=SRM501&productId=238

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