What I would do is to pull SPB & reset the memory modules on the SP & then insert back into your VNX. If that doesn’t work, then you can swap the modules one at a time till it does to see the SP boot. You can also change all the dimm’s from a working SP as well if you want. Once you fix the memory issue then you should resolve your data mover issue as well.
Since we have an identical copy of the one we working on that we used as a DR site i swapped SPB from the other one to the new one and that resolved all the hardware warnings. That still did not bring the data mover up under System>Hardware>Hardware for File the DME 0 Data Mover 3 shows with Errors "The VNX File system has error level alerts which require attention. System alerts are available on the Dashboard of the Unisphere Home page for this VNX File system." under the Alerts i have Event Code 0x330070051 on DME 0 Data Mover 3 then 0x7409 on DPE Bus 0 Enclosure 0 also 0x13608e007b and 0x13608900ca on Database errors. When i login to CLI as nasadmin and read at the log it points me to call EMC Support "Warning HC_CS_18800050213: NASDB check reported the following errors: * Error: Non Zero exit Status while running .Server_config for server_3. *Action : Please contact EMC Customer Service for assistance. Include this log with your support request."
Anything i can do from now on that could diagnose this more or even eventually self repair it
DELL-Sam L
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October 20th, 2020 15:00
Hello ProGenY,
What I would do is to pull SPB & reset the memory modules on the SP & then insert back into your VNX. If that doesn’t work, then you can swap the modules one at a time till it does to see the SP boot. You can also change all the dimm’s from a working SP as well if you want. Once you fix the memory issue then you should resolve your data mover issue as well.
ProGenY
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October 27th, 2020 18:00
Thnx Sam,
Do appreciate your input.
Since we have an identical copy of the one we working on that we used as a DR site i swapped SPB from the other one to the new one and that resolved all the hardware warnings. That still did not bring the data mover up under System>Hardware>Hardware for File the DME 0 Data Mover 3 shows with Errors "The VNX File system has error level alerts which require attention. System alerts are available on the Dashboard of the Unisphere Home page for this VNX File system." under the Alerts i have Event Code 0x330070051 on DME 0 Data Mover 3 then 0x7409 on DPE Bus 0 Enclosure 0 also 0x13608e007b and 0x13608900ca on Database errors. When i login to CLI as nasadmin and read at the log it points me to call EMC Support "Warning HC_CS_18800050213: NASDB check reported the following errors:
* Error: Non Zero exit Status while running .Server_config for
server_3.
*Action : Please contact EMC Customer Service for assistance. Include
this log with your support request."
Anything i can do from now on that could diagnose this more or even eventually self repair it
DELL-Josh Cr
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October 28th, 2020 10:00
Have you tried rebooting the enclosure?
ProGenY
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October 28th, 2020 19:00
Thank You Josh,
Will try to do a reboot. Is there a proper reboot procedure or just power off from the GUI and then kill power and restore power?
DELL-Josh Cr
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October 29th, 2020 09:00
That way works.