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sudhakar_prabha
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October 26th, 2016 02:00
VNX5200 is not initializing
Hi Team,
We have new VNX5200 and when we powered it up, console message struck after below messages:
****************************************************************************************
Leaving MirrorDriverEntryPoint: Restoring TPL to EntryTpl: 6, returning EFI_SUCCESS
****************************************************************************************
Version 2.15.1236. Copyright (C) 2012 American Megatrends, Inc.
BIOS Date: 05/08/2015 14:11:03 Ver: 0ABYV
Press to enter setup.
Total System Memory : 16384 MB (DDR3)
Booting Extended POST
Jetfire.Entry(B9C892C0)
EMC Extended POST Start: 10/26/2016 10:17:32
Copyright (c) EMC Corporation , 2015
Disk Array Subsystem Controller
Model: Jetfire: Clariion
DiagName: Extended POST
DiagRev: Rev 61.00
Build Date: Mon May 04 16:11:19 2015
BiosRev: 33.50
UEFIFWVolRev: Rev 09.70
FixedSERDESRev: Rev 01.06
BMCMainAppRev: 25.40
BMCSSPRev: 03.70
BMCEMCBBRev: 01.40
StartTime: 10/26/2016 10:17:36
SaSerialNo: FCNJT162400057
ABCDabcEabcdefFabcdefGabcdefHIabJKabcdLabMabcdNOabPabcQabRabSTUVWXYZAABBCCDDEEFFGGHHIIJJKKLLMMNNOOPPabQQRRSSTTUUVVWWXXabYYabZZabAAAabBBBCCCDDDabEEEFFFGGGHHHIIIabJJJKKKLLLMMMNNNOOOPPPQQQRRRSSSTTTUUUVVVWWW
************************************************************
* Extended POST Messages
************************************************************
INFORMATION: POST Start
************************************************************
EMC Extended POST End: 10/26/2016 10:19:06
SASPMC 0 (SAS0) UEFI block reads performed 256
SASPMC 0 (SAS0) UEFI block reads performed 384
SASPMC 0 (SAS0) UEFI block reads performed 512
SASPMC 0 (SAS0) UEFI block reads performed 640
SASPMC 0 (SAS0) UEFI block reads performed 768
SASPMC 0 (SAS0) UEFI block reads performed 896
SASPMC 0 (SAS0) UEFI block reads performed 1024
SASPMC 0 (SAS0) UEFI block reads performed 1152
SASPMC 0 (SAS0) UEFI block reads performed 1280
SASPMC 0 (SAS0) UEFI block reads performed 1408
SASPMC 0 (SAS0) UEFI block reads performed 1536
SASPMC 0 (SAS0) UEFI block reads performed 1664
SASPMC 0 (SAS0) UEFI block reads performed 1792
SASPMC 0 (SAS0) UEFI block reads performed 1920
SASPMC 0 (SAS0) UEFI block reads performed 2048
SASPMC 0 (SAS0) UEFI block reads performed 2176
SASPMC 0 (SAS0) UEFI block reads performed 2304
SASPMC 0 (SAS0) UEFI block reads performed 2432
SASPMC 0 (SAS0) UEFI block reads performed 2560
SASPMC 0 (SAS0) UEFI block reads performed 2688
SASPMC 0 (SAS0) UEFI block reads performed 2816
I'm not able to connect to console of both SPA & SPB.
What could be possible cause for this issue? Any firmware issues / some other issue?
I'm very new to EMC storage if you can throw some highlights it would be great.
Regards,
Sudhakar Prabhakar Rao
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