Alexander Brayninger

updated

5 years ago

0

825

March 18th, 2021 05:00

VNXe1600 does not get IP after re-initialization

Hi Everyone,

I re-initialized our VNXe1600 in order to clear the old configuration and set it up from scratch. It is at the firmware v.3.1.9.9570228. But after re-initiatialization started and the SP's rebooted, it does not get IP by any of available methods. 

The SPs are blinking blue and orange every 3 seconds as expected. I have tried to:

- discover it by VNXe Connection Utility (being on the same subnet, of course)
- create a flash drive with config files and restart the device with the flash plugged in
- put it on the network with a DHCP server

none of these has helped to obtain an IP. Is there any way to set it up using a service connection or something like that? Or probably, reset it again without accessing to the WebGUI?