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LSTASEL1

updated

9 years ago

L

LSTASEL1

2 Posts

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1782

May 12th, 2017 08:00

VNXe3100 SP B Status: unknown after failed software upgrade

I attempted an software upgrade from 2.2.017384 to 2.4.4.22638, the upgrade failed at 55%.  Restarting the upgrade fails. Now SP B is unable to start. The Trouble light is indicating a intermittent Blue. That indicates a SP Fault Driver and application startup.  I am also unable to execute the Reimage, Reboot, or Enter into service mode through EMC Unisphere.


I'm wondering if there is a simple way of resetting a storage processor? I have powered, cycled, pulled battery in SP to see if that makes a difference. Thanks for your input.