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February 8th, 2023 18:00

Dell Vostro 5880 makes intermittent clipping/static distortion noises in audio playback

It doesn't matter if I use the Nvidia audio (graphics card), or the Realtek speaker audio. Every few seconds the audio has an intermittent clipping/static sound.

I've deleted audio drivers, I've also disabled drivers, and the issue is persistent no matter the scenario.

 

I'm beginning to wonder if this is a hardware issue either with the M.2 ssd, the audio controller may be bad, or the power supply could be potentially surging.

 

It only does this in audio playback and when I'm not using any sound it doesn't do the clipping, so I want to rule out the PSU.

 

Any suggestions?

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August 3rd, 2023 09:00

I found a solution ( at least for my clipping issue) 

My issue was that the audio was clipping even when using a USB DAC. So after a year and a half of living with the issue and some research I did the following

1 updated all the drivers and bios

2 disabled the onboard audio within the bios

Those two steps did not fix the clipping for the dac.

 

I then went into the device manager under network adapters and DISABLED the REALTEK WIRELESS network adapter. I didn't uninstall it but the moment i had disabled that adapter the system latency went down and the Audio is no longer clipping.

I do not need to use this adapter so it will remain disabled. The Audio is now playing clear and without clipping or distortion.

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31 Posts

December 19th, 2023 09:34

The easiest solution for me. Jumping back onto this thread after a year. I have a windows 10 pro COA disk (NON DELL VERSION). My Windows Key is digitally signed so I didn't care to completely delete Dell's windows 10 operating version.

 I deleted the dell recovery system partition all together. Total Partitions that came with my Dell 5880 were 5 partitions total. I gave windows COA the command to completely delete all partitions and then best establish the partitions windows COA would want. So windows COA installed a 3 partition disk operating system. Versus Dells 5 partition system. This is critically important for where drivers become active in the partitioning system files and it seems Dell didnt do a very good job allocating what drivers go to what partition and when the operating system wants to use those drivers.

Now I selected windows 10 versus windows 11 because what ever reason the audio clipping was worse with windows 11 and it would happen more frequently. But with windows 10 in a 3 partition OS seemed to correct the issue.

Before doing this full Dell Factory deletion. I tried both NVidia and AMD graphics cards. I used the Dell OEM 2060 super, and then I tried my RX6650XT. Had audio clipping on both, before I made the final decision to remove Dells Bloatware system management. For now everything is working great with no issues.

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March 15th, 2023 09:00

I have been plagued with exactly the same issues with audio playback! I've been trying to find a solution for this since I (regretfully) bought this PC in 2021. I've tried all of the 'fixes' that have been offered by Dell and Microsoft tech forums bit none have made any difference. I also believe this is a hardware issue! 

I know that this isn't an isolated case and would really love to find a solution for this problem. This is the first (and last) Dell that I will own.

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June 16th, 2023 03:00

I have exactly the same problem with my vostro 5880 rtx 2060.

I have added memory and suspected that, but no.

I have done all the driver reinstalls offered as solutions by so many others.

Every few seconds the machine hiccups effecting sound and video. it is very disturbing.

1 Message

August 15th, 2023 05:10

@Maxisone​ My god, what you said worked. Instantly. Disable the Realtek wireless. Same thing , lived with this BS for a year and a half. I stopped playing PC games and used a smart TV more as well as  other devices so it didn't matter much but it was always annoying as hell. You dear person ....get a cookie.

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October 28th, 2023 22:48

@Maxisone It's been a few months, so I hope you see this! I am happily seconding, and literally saying aloud, @Carthanon's Oh. My. God.

I have been fighting with this issue, off and on, for nearly a year. Never in a million years would it have occurred to me to disable the wireless driver, but it worked! The audio is perfect!

You win the internet, hands down.

Thank you!

1 Message

November 29th, 2023 04:04

@Maxisone​  -  You Beautiful Soul You!!! 

Thx for doing what tech gurus and hours of trial and error could not; I am most grateful. :-)

That problem was maddening but your fix feels like a Christmas miracle! 

Bless you m8!

December 13th, 2023 18:07

@Maxisone​ Thank You!!!

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