Audio issue - static buzzing when nothing is playing

Question

Issue description: Using a 3.5mm jack cable, I have an external audio system connected to my DELL Vostro laptop.Everything works fine when sound is playing but when I stop playing any sound, it starts buzzing after a while. If I play a sound again, the buzzing stops, if I stop playing the sound, the buzzing returns. I tried: Uninstalling the sound driver and installing the latest driver from the DELL website - that didn't help. Reinstalling Windows - that didn't help. Replacing the 3.5mm jack cable - that didn't help. My environment: DELL Vostro 15 5510 Windows 10 21H2 (latest update) Additional notes: This is not a problem with my external audio system as everything works fine when connected to another computer (not DELL) SupportAssist does not see any missing drivers The command 'sfc /scannow' does not return any corrupt files / errors

kanlukasz · Accepted Answer

https://www.reddit.com/r/Dell/comments/7kvoi5/solution_to_23_sec_audio_delay_on_xps_13_9360/

DELL-Cares · Answer

Thank you! We have received the required details. We will work towards a resolution. In the meantime, you may also receive assistance or suggestions from the community members.

DELL-Cares · Answer

Thank you! We have received the required details. We will work towards a resolution. In the meantime, you may also receive assistance or suggestions from the community members.

Vostro

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