7 Posts

1037

July 25th, 2022 11:00

Connectivity on Dell Vostro 7510 Intel 11th Gen

Vostro 15 7510

Vostro 15 7510

Hi everyony,

I have Vostro 15 7510 (4J3LGL3) and i wanna to connect this laptop to cable rj45, i have bought adapter USB to help me do it. 

When connecting the cable to the USB adapter, the message 'Not connected' appears all the time, is it possible on this laptop to connect to the network without using WiFI or is it not possible?

4 Operator

 • 

1.8K Posts

July 25th, 2022 13:00

You could try the Windows 11 driver package from here:
Realtek USB FE / GBE / 2.5G / Gaming Ethernet Family Controller Software - REALTEK

If that doesn't work, you could try to install it in Compatibility Mode.

Though, it's not made specifically for your device so it may not work.

7 Posts

July 25th, 2022 12:00

I have to add again that in section 

__PL___0-1658778720975.png

ethernet appears for a moment and then disappears

4 Operator

 • 

1.8K Posts

July 25th, 2022 12:00

Yes, a USB-to-Ethernet adapter can work. But, you need to provide more information.

What operating system? The adapter should work with Windows 10 or Windows 8 as is, but if you're using Linux or an earlier Windows then you may need to install a driver.

Have you tried the adapter in another USB port?

Have you tried the adapter on another computer?

Do you know that the Ethernet cable is good? Have you tried it on a computer with a built-in Ethernet port?

Do you know that the router's Ethernet ports are working? Have you to connect to a computer with a built-in Ethernet port?

7 Posts

July 25th, 2022 12:00

Hi,

- I have OS Win 11

- I tried on a different port, the same message appears

- I tried connect to another computer it worked without problem

- I tried on another computer with a built-in Ethern port and it worked without a problem.

- I connected to a laptop with a built-in ethernet port, there was no problem.

7 Posts

July 25th, 2022 13:00

When connecting the adapter to the USB port, no warning / problem with the lack of a driver for all computer components appears. Today I did an overdue UPDATE of all drivers. 

In section Network Adapter Realtek USB FE Family Contoller appears for a moment and then disappears

__PL___0-1658781770276.png

 

 

 

4 Operator

 • 

1.8K Posts

July 25th, 2022 13:00

When you connect it, open Device Manager to see if there are any warnings/errors. e.g.: yellow triangle with exclamation mark; a down-pointing  arrow; a red x.

7 Posts

July 25th, 2022 13:00

I think I know what is causing this problem. Cause is adapter 

Compatible Operating Systems:
Windows XP / Vista / 7/8/10
Mac OS

I have Windows 11

7 Posts

July 25th, 2022 13:00

I have adapter USB LANBERG NC-0100-01

7 Posts

July 25th, 2022 14:00

After installing the package, the Realtek USB FE / GBE / 2.5G / Gaming Ethernet controller software - REALTEK works fine.
Thank you for your help

4 Operator

 • 

1.8K Posts

July 25th, 2022 14:00

Good, I'm glad it worked. 

No Events found!

Top