Dell Laptop Quality Falling over last years

To whom my concern,

My desire is to submit a legal complaint against DELL because of the poor quality of their products.

Just to put an example, during the last years, we purchased tens of DELL laptops due to the covid19 pandemic situation.

The experience ended with many of those laptops failing, not only in terms of hardware but in terms of material durability.

Incredible but not impossible, I have at least 5 laptops with the exact same issue. All of them have part of the cover broken. Concretely, the part that subjects the cover with the rest of the laptop is broken, causing the cover to starts opening and you can't close the laptop anymore.

Attached are some screenshots as example:

Some of them were purchased in the same order so I guess is a manufacturing issue. Of course, it happened just after the first year warranty expired.

We ended up deciding not to purchase DELL anymore and I would really like to have someone from DELL take care of our situation, evaluating the damages and taking the considered action required.

Thanks.