Goodies Not Received

I am writing to inquire about the status of the dispatch for the Sennheiser headphones that are part of my recent purchase of a Dell laptop.

I registered for the promotional offer on April 30th, and it has now been 17 days since the date of payment settlement. As per the terms stated, the goodies are expected to dispatch within 21 working days from the date of payment settlement.

To ensure clarity and to track the progress of my order accurately, could you please provide confirmation of the exact date of payment settlement for my order? Additionally, I would appreciate an estimated timeline for the dispatch of the Sennheiser headphones based on this settlement date.

Your prompt attention to this matter would be greatly appreciated. If there are any further details or documents required from my end, please do not hesitate to let me know.