Unsolved
5 Posts
0
1207
September 10th, 2020 03:00
Nvidia MX330 on Vostro 5401 Linux
System crashes on linux when a GPU benchmarking tool (uningine) is run. I notice that the temperature shoots up to 90 degrees and system crashes.
Same behavior is not observed in Windows where temperature of GPU doesn't go beyond 70 degrees. However frame rate is much lower on windows.
I'm on the latest bios and my driver is nvidia-450 on linux and nvidia-452 on windows.
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rraks
5 Posts
0
September 13th, 2020 06:00
I've confirmed this is an issue with another friend who has the same laptop.
Dell team, can you kindly confirm if the GPU works under load in Ubuntu 18 without performance jitters and crash due to thermal spikes (CPU and GPU)?
rraks
5 Posts
0
September 13th, 2020 06:00
Performance on windows is also terrible. Games stutter and lag a lot. The GPU is virtually unusable for very light gaming. I noticed this is because of Intel Speed Shift. Disabling it in the bios gives good performance but the temperature spikes up (CPU and GPU) causing the laptop to crash.
Another issue I've noticed on linux is that while performance is good, temperature doesn't shoot up as much when the AC Adaptor is unplugged causing system to not crash/crash after increasing the load even more.
I'm pretty sure this is a bios issue. Waiting for Dell to release a bios fix at earliest, otherwise the GPU on this laptop is pretty much useless.
curtispf
1 Message
0
December 19th, 2020 08:00
I'm having this exact same issue - @rraks, did you ever find a fix? I'm trying all sorts of combinations of thermald, i8kmon and throttled, but with no luck.
rraks
5 Posts
0
December 20th, 2020 21:00
No luck.
Lost hope.
Support is unsupportive.
Vertazh
1 Message
0
January 31st, 2021 06:00
Hello!
I have the same problem, using nvidia performance mode, starting simple games on minimum designs, the laptop's off in five minutes.
Have you managed to solve the problem?