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534742
August 7th, 2015 17:00
Fingerprint Reader for Dell Latitude E5430
Hello,
Today I upgraded my Latitude E5430 to windows 10 from windows 8.1, I am really excited to using this new operating system however I have a problem.
My fingerprint reader is not working and i am looking for the driver online it seems that you do not have it.
How can get my fingerprint reader to work again?
Thank you



DELL-Prajwal Sh
2 Intern
•
395 Posts
0
August 8th, 2015 06:00
Hi,
Thank you for writing to the Dell Community Forum.
Do you find any devices with yellow exclamation or other devices in the device manager? If yes, please share a screenshot of the device manager.
On Latitude E5430, Dell Data Protection | Security Tools is the application required to configure and maintain the fingerprint access. Please download the application from the link below and let me know if it works fine:
http://dell.to/1K9I8GL
Nuno Gomes
1 Message
0
September 15th, 2015 17:00
I already tried that file on Windows 10 64 Bit and fingerprint doesn´t work. The information was that fingerprint device is not recognized but the Driver is correctly installed and present in the device view (no error). My system is a DELL E5430... Any suggestions ?
Wasim Ahamad
1 Message
0
January 22nd, 2018 10:00
I have downloaded the Authentec driver and installed it, but I couldn't able to set up my Fingerprint .
can you please guide me how to set up it..
im using Dell Latitude E5430 series