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194570

August 7th, 2015 07:00

Windows 10 installation failed on XPS15

Trying to upgrade from Window 8.1 to 10 using an ISO when the setup fails when trying to reboot with the error "Something Happened - Windows 10 installation failed".

I have uploaded my error log and setup logs as follows https://www.dropbox.com/s/aeg9o8hsm9wcmep/setuperr.log?dl=0 and https://www.dropbox.com/s/9mnei676op1yj1x/setupact.log?dl=0.  The tail end of my error log is pasted below.

2015-08-08 00:50:54, Error                        CSetupAutomation::Resurrect: File not found: C:\$Windows.~BT\Sources\Panther\automation.dat[gle=0x00000002]
2015-08-08 00:50:54, Error                 SP     CSetupPlatform::ResurrectAutomation: Failed to resurrect automation: 0x80070002[gle=0x00000002]
2015-08-08 00:50:55, Error      [0x064199] IBSLIB SetCheckpoint(WinPEBootFilesRestoreCheckpoint): threw exception.: Win32Exception: \\?\F:\EFI\Microsoft\Boot\el-GR\¢h╚vfí"r.vε
\*: The filename, directory name, or volume label syntax is incorrect. [0x0000007B] void __cdecl UnBCL::Directory::Copy(const class UnBCL::String *,const class UnBCL::String *,int,struct UnBCL::Directory::ICopyDelegate *)
void __cdecl UnBCL::Directory::Copy(const class UnBCL::String *,const class UnBCL::String *,int,struct UnBCL::Directory::ICopyDelegate *)
void __cdecl UnBCL::Directory::Copy(const class UnBCL::String *,const class UnBCL::String *,int,struct UnBCL::Directory::ICopyDelegate *)[gle=0x00000012]
2015-08-08 00:50:55, Error      [0x06418a] IBSLIB RollbackSetCheckpoint(WinPEBootFilesRestoreCheckpoint): threw exception.: Win32Exception: \\?\F:\EFI\Microsoft\Boot\el-GR\¢h╚vfí"r.vε
\*: The filename, directory name, or volume label syntax is incorrect. [0x0000007B] void __cdecl OSRollbackService::CCheckpointImpressario::SetCheckpoint(const unsigned short *,struct OSRollbackService::ICheckpointParameters *)
void __cdecl UnBCL::Directory::Copy(const class UnBCL::String *,const class UnBCL::String *,int,struct UnBCL::Directory::ICopyDelegate *)
void __cdecl UnBCL::Directory::Copy(const class UnBCL::String *,const class UnBCL::String *,int,struct UnBCL::Directory::ICopyDelegate *)
void __cdecl UnBCL::Directory::Copy(const class UnBCL::String *,const class UnBCL::String *,int,struct UnBCL::Directory::ICopyDelegate *)[gle=0x00000012]
2015-08-08 00:50:55, Error      [0x06414e] IBSLIB RollbackSetCheckpoint(WinPEBootFilesRestoreCheckpoint) failed. Disabling Rollback.[gle=0x00000012]
2015-08-08 00:50:55, Error                 SP     Error setting OS Switch Rollback checkpoint[gle=0x00000012]
2015-08-08 00:50:55, Error                 SP     Operation failed: Update Boot Code. Error: 0x80004005[gle=0x000000b7]
2015-08-08 00:50:55, Error                 MOUPG  MoSetupPlatform: Finalize reported failure![gle=0x000000b7]
2015-08-08 00:50:55, Error                 MOUPG  MoSetupPlatform: Using action error code: [0x80004005][gle=0x000000b7]
2015-08-08 00:50:55, Error                 MOUPG  CDlpActionFinalize::ExecuteSetupPlatformFinalize(1293): Result = 0x80004005[gle=0x000000b7]
2015-08-08 00:50:55, Error                 MOUPG  CDlpActionFinalize::ExecuteRoutine(471): Result = 0x80004005
2015-08-08 00:51:08, Error                 MOUPG  CDlpActionImpl > > >::Execute(441): Result = 0x80004005
2015-08-08 00:51:08, Error                 MOUPG  CDlpTask::ExecuteAction(3243): Result = 0x80004005
2015-08-08 00:51:08, Error                 MOUPG  CDlpTask::ExecuteActions(3397): Result = 0x80004005
2015-08-08 00:51:08, Error                 MOUPG  CDlpTask::Execute(1631): Result = 0x80004005
2015-08-08 00:51:08, Error                 MOUPG  CSetupManager::ExecuteTask(1961): Result = 0x80004005
2015-08-08 00:51:08, Error                 MOUPG  CSetupManager::ExecuteTask(1924): Result = 0x80004005
2015-08-08 00:51:08, Error                 MOUPG  CSetupManager::ExecuteInstallMode(744): Result = 0x80004005
2015-08-08 00:51:08, Error                 MOUPG  CSetupManager::ExecuteDownlevelMode(377): Result = 0x80004005
2015-08-08 00:51:09, Error                 SP     CSetupPlatform::ResurrectNewSystem: Failure: Win32Exception: \\?\C:\$Windows.~BT\Sources\NewSystem.dat: The system cannot find the file specified. [0x00000002] __cdecl UnBCL::FileStream::FileStream(const class UnBCL::String *,enum UnBCL::FileMode,enum UnBCL::FileAccess,enum UnBCL::FileShare,unsigned long)[gle=0x00000002]
2015-08-08 00:51:11, Error                 MOUPG  CSetupManager::Execute(223): Result = 0x80004005
2015-08-08 00:51:11, Error                 MOUPG  CSetupHost::Execute(370): Result = 0x80004005
2015-08-08 00:51:22, Error                 MOUPG  CDlpManager::AsyncSerializeDisable(471): Result = 0x80070216

Any help upgrading would be appreciated.

Thanks,

Duncan

2 Intern

 • 

371 Posts

August 7th, 2015 15:00

what is the model number of ur machine. and also, u have to do the internet upgrade from win 8 to win 10. u cannot use the ISO the first time. after u do the upgrade (over the internet) it recognizes ur windows key. otherwise, lots of problems and it dont work. lots of info at the top of this page

3 Posts

August 7th, 2015 16:00

I should have mentioned this in the first post. It is a XPS 15 9530.  I have tried upgrading via Windows Update, the Media Creation Tool (both via the program and creating a usb) and downloading the ISO..  I have also tried a clean boot and have performed a factory restore.  Installation still fails as it is about to do the first reboot with the error "Windows 10 installation has failed".

3 Posts

August 8th, 2015 19:00

Turns out this wasn't an issue with the Windows 10 installer, but from some corruption of the locale files in my EFI partition (EFI\Microsoft\Boot\{xx-XX}).  I was able to resolve the issue by doing the following:

  1. Boot into the Command Prompt via System Recovery Option
  2. Use diskpart to mount the EFI partition
  3. Run CHKDSK /f on EFI partition
  4. Restore the bcd locales using bcdboot c:\windows /s j: /l en-us

4 Posts

August 30th, 2015 00:00

Just tried this full of hope to be able to update to win10 but checkdisk didn't fin't anything corrupter and I still cannot update "couldn't update the system reserved partition" :-(

4 Posts

August 30th, 2015 01:00

Found my solution here.

en.community.dell.com/.../20815503

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