The issue may be with Windows 7 rather than the 64-bi architecture. There are many "compatibility" options in Windows 7. I would try them by right-clicking on the program executable, Properties, Compatibility tab ... try Run as Administrator first, then the compatibility with XP. It could be something as simple as some location not having sufficient privileges to allow the program to write there.
It's a state of Texas program called Child Care Service, I haven't verified that the 64 bit is the problem but when I try to run the program I get the error message: Run-time error '339': Component 'TABCTL32.OCX' or one of it's dependencies not correctly registered: a file is missing or invalid. - Other machines running XP 32 bit has no problem. Texas simply states that they do not support 64 bit applications.
It is possible to install 7x86 instead of 7x64, but it must be a clean install (there is no downgrade/upgrade path between architectures), and you must obtain your own 32-bit media, as Dell will not send it to you unless that is what you ordered on your system. Easiest way might be to purchase another 980 with 32-bit and the media, then you can use that 32-bit media to install on all the others. The license on the PC is good for 32-bit or 64-bit, so you just need the media and a fresh install.
This was what I was getting at in my original response about 32 bit programs running in Windows 7 64 bit. I would suspect this program is not compatible with Windows 7 or Vista regardless of 32 or 64 bit OS.
I used to deal with the State of Texas with their Disability Determining Service in Austin. They had a link to our network.
Can you find the 'TABCTL32.OCX' file? If so, try setting the check box for Run as Administrator on that file as well. If that doesn't work, then try it on 7x86, but it may not work there either.
theflash1932
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July 25th, 2011 11:00
What software is it? There is very little software that will not run on 7x64 with its 32-bit emulation.
theflash1932
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July 25th, 2011 11:00
The issue may be with Windows 7 rather than the 64-bi architecture. There are many "compatibility" options in Windows 7. I would try them by right-clicking on the program executable, Properties, Compatibility tab ... try Run as Administrator first, then the compatibility with XP. It could be something as simple as some location not having sufficient privileges to allow the program to write there.
Joe.Reynolds
5 Posts
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July 25th, 2011 11:00
It's a state of Texas program called Child Care Service, I haven't verified that the 64 bit is the problem but when I try to run the program I get the error message: Run-time error '339': Component 'TABCTL32.OCX' or one of it's dependencies not correctly registered: a file is missing or invalid. - Other machines running XP 32 bit has no problem. Texas simply states that they do not support 64 bit applications.
theflash1932
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July 25th, 2011 11:00
It is possible to install 7x86 instead of 7x64, but it must be a clean install (there is no downgrade/upgrade path between architectures), and you must obtain your own 32-bit media, as Dell will not send it to you unless that is what you ordered on your system. Easiest way might be to purchase another 980 with 32-bit and the media, then you can use that 32-bit media to install on all the others. The license on the PC is good for 32-bit or 64-bit, so you just need the media and a fresh install.
Joe.Reynolds
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July 25th, 2011 12:00
I've tried both, even tried running as Win 98 with no luck, still getting the same error message.
fireberd
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July 25th, 2011 12:00
This was what I was getting at in my original response about 32 bit programs running in Windows 7 64 bit. I would suspect this program is not compatible with Windows 7 or Vista regardless of 32 or 64 bit OS.
I used to deal with the State of Texas with their Disability Determining Service in Austin. They had a link to our network.
theflash1932
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16.3K Posts
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July 25th, 2011 12:00
Can you find the 'TABCTL32.OCX' file? If so, try setting the check box for Run as Administrator on that file as well. If that doesn't work, then try it on 7x86, but it may not work there either.
theflash1932
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July 25th, 2011 13:00
Yes, they do ... Pro vs Home doesn't make any difference in drivers, and they have 32-bit but no 64-bit drivers for XP.
Go to http://support.dell.com, choose the Optiplex 980 model and XP from the dropdown menu for OS ... or go here:
support.dell.com/.../driverslist.aspx
Joe.Reynolds
5 Posts
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July 25th, 2011 13:00
Do you know if Dell has all the drivers for the Optiplex 980 for XP Professional 32 bit?