Unsolved

This post is more than 5 years old

134 Posts

3335

December 28th, 2004 04:00

A little off topic strange problem 2350

I posted here because I couldn't find a board that might encompass this problem. My son has a 2350. One day I was going to check/change video settings and when I right clicked on desktop I get "Windows Explorer has experienced a problem and needs to shut down" Then it shuts down and restarts Windows Explorer. I tried to "send error report" but can't because Windows Explorer shuts down thereby closing error reporting. I did a search on all over Windows site and the only thing I could come up with is to install SP2 which I have not done yet. I was waiting till I could upgrade the memory to get SP2 on this machine. Any ideas would be appreciated.

134 Posts

December 28th, 2004 04:00

Forgot to list system info.

Dim 2350
P4 2.2G
384mb PC2100
45G HDD Win XP SP1
Geforce 4 64mb PCI
On board sound

2 Intern

 • 

3.2K Posts

December 28th, 2004 17:00

No need to wait for additional memory to install XP2 . . if it runs ok now it will run with SP2.  You might want to read this prior to installing XP2.
 
If you do not want to install sp2 yet, you might try running sfc \scannow . . it will probably ask you to insert the XP installation disc and could take up to 30 mins to complete.  It will replace all system files, and should include the Windows Explorer file.
 
wrs

2 Intern

 • 

2.4K Posts

December 28th, 2004 18:00

Some additional suggestions:

Do an  online scan. http://housecall.trendmicro.com/ ; allow the download.

Check your Device Manager for coloured markings. (To access the DM, from the Run box, enter this command: devmgmt.msc). Note: Once you get this problem cleared up, I would install the latest driver for your video card, found wither at Dell site or manufacturer. Ask if you need help on this.

Also run this command and post back any 'negative' remarks: dxdiag

If you decide to run the System File Checker (probably a good idea to do before the SP2 install), simpswr switchedup on the slashes; the command should be entered:

sfc /scannow  

 

2 Intern

 • 

3.2K Posts

December 28th, 2004 18:00

T hanks Max . . I do that a lot!

My wife gave me a tee-shirt for Christmas that says  I have a mind like a steel whatchmacallit

 

0 events found

No Events found!

Top