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6534
September 16th, 2008 12:00
Acquiring network address issue
Hi All,
I have a Dell Inspiron E1505 which has a Dell Wireless 1500 Draft 802.11n WLAN Mini-Card. OS is Win XP + SP3, connect to the internet via Linksys WRT 54G.
I was zapped by malware notably b.exe. It was removed successfully. However I now have the issue where my wireless network icon says "Acquiring Network Address" for a long time, yet I am connected to the internet.
1) The Network Location Awareness (NLA) is started
2) Tried wireless with windows zero configuration, still same issue
3) If I go to the wireless propeties of the card and uncheck the "show icon in notification area when connected". Then recheck it...it shows connected (Temporary fix)
3) Did netsh int ip reset , netsh winsock reset and netsh winsock reset catalog, still no success.
4) Uninstall and re-install drivers for the wireless card, no success still.
Any advice/help is appreciated.
mombodog
2 Intern
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12.7K Posts
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September 16th, 2008 19:00
TCP/IP stack may be corrupted, read this to reset it
http://support.microsoft.com/kb/299357/en-us
If this does not help you, please post back
purple_heart77
32 Posts
0
September 16th, 2008 22:00
Hi mombodog,
Thanks for that advice. Tried the link you suggested...no scuccess still.
mombodog
2 Intern
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12.7K Posts
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September 17th, 2008 00:00
Here is the manual way to totally remove and reinstall the tcp/ip stack
To repair Winsock
Step 1: Delete the corrupted registry keys
1. Click Start, and then click Run.
2. In the Open box, type regedit, and then click OK.
3. In Registry Editor, locate the following 2 keys in RED, right-click each key, and then click Delete:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock2
4. When you are prompted to confirm the deletion, click Yes.
Step 2: Re-Install TCP/IP
1. Right-click the network connection, and then click Properties.
2. Click Install.
3. Click Protocol, and then click Add.
4. Click Have Disk.
5. Type C:\Windows\inf and then click OK.
6. On the list of available protocols, click Internet Protocol (TCP/IP), and then click OK.
If Internet Protocol (TCP/IP) does not appear, follow these steps:a. Click Start, and then click Search.
b. In the Search Companion pane, click More advanced options.
c. Click to select the following three check boxes:• Search system folders
• Search hidden files and folders
• Search subfolders
d. In the All or part of the file name box, type nettcpip.inf and then click Search.
e. In the results pane, right-click Nettcpip.inf and then click Install.
7. Restart the computer.
purple_heart77
32 Posts
0
September 17th, 2008 01:00
mombodog,
Thank you for you patience and help with this annoyance.
After 3 reboots...it finally worked (had me sweating a bit).
Thanks again.
mombodog
2 Intern
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12.7K Posts
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September 17th, 2008 02:00
Glad it worked, you are welcome.
"rip it out by the roots", that is what I always say when nothing else works.
purple_heart77
32 Posts
0
September 17th, 2008 02:00
It was definately ripped out from the roots the old fashion way...manual!!
Thanks for all the support.
Caio