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5661
September 13th, 2006 21:00
Activex error in xp help and support
When trying to use the troubleshooter in xp help and support get a pop up with this information An activex control on this page is not safe, etc. Therefore it will not even troubleshoot any problem, so that we can fix whatever is wrong. There has to be a way around this problem after all Dell installed it our computer to help with various problems. Need for someone to help me with this problem.
We have a Dell Dimension 4600i
toyforme
We have a Dell Dimension 4600i
toyforme
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Ramesh Srinivas
107 Posts
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September 14th, 2006 03:00
Hi,
This article should help.
Error "An ActiveX control on this page is not safe" occurs while attempting to run a troubleshooter in Help and Support Center:
http://www.winhelponline.com/articles/29/1/Error-quotAn-ActiveX-control-on-this-page-is-not-safequot-occurs-while-attempting-to-run-a-troubleshooter-in-Help-and-Support-Center.html
Ramesh Srinivas
107 Posts
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September 14th, 2006 12:00
ActiveX controls are classified as being either safe or unsafe. This option controls whether or not a script is allowed to interact with unsafe controls. Unsafe controls are not meant for use on Internet Web pages, but in some cases may be used with pages that can absolutely be trusted not to use the controls in a malicious way. Object safety should be enforced unless all ActiveX controls and scripts that might interact with pages in this zone can be trusted. The settings are as follows:
© 2006 Microsoft Corporation. All rights reserved.
It's then evident that the Help & Support is trying to load a control which is "not marked as safe".
Toyforme
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September 14th, 2006 12:00
Thanks for the information and it does work and does correct the problem. However i for the life of me can't understand why you have to go through that much trouble to find out information on problems that a troubleshooter could help with. What if you forgot to reset your activex controls??
Toyforme
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September 14th, 2006 15:00
you wrote the setting are as follows and i see nothing to follow or i just don't understand. Sorry about that