Admin Restrictions

Question

I have a Dell Optiplex GX240 with Windows XP Pro SP2 and latest updates. When attempting to get to the 'Internet Options' tab under 'Tools' in Internet Explorer, I get a message stating 'This operation has been cancelled due to restrictions in effect on this computer. Please contact your your system administrator.' However, I can get to the 'Internet Option' by clicking on 'Help, Contents and Index, Options, and finally Internet Options'.   How do I correct this set-up so that the 'Internet Options' tab works as it should under 'Tools'? I'm the only user.

volcano11 · Answer

Are you running any antispyware software that may be blocking access to Internet Options? Steve

dannyboy1943 · Answer

No, I'm not using any spyware, but I am using a D-Link Broadband Router between my DSL modem and my computer. However this setup does not cause any problem when I connect other computers to the router.

jmwills · Answer

Work or home system?  The GX240 was mainly sold for commercial purposes.

dannyboy1943 · Answer

I use it at home. I bought it used on e-Bay. It is set to log-on without the use of a password. I suspect there is some registry setting that needs to be tweeked, but I'm very reluctant to go there. As a precaution, I've made a ghost image of my C-drive, just in case I screw-up somewhere along the way.

jmwills · Answer

What have you done to this system since you bought it?  Reinstalled the OS??  Sounds like a Local Group Policy is running.

dannyboy1943 · Answer

I haven't made any changes to the Operating System Software; no repairs or reinstallations. This problem existed when I first hooked up the system. Assuming this problem is associated with some sort of policy, how would I go about identifying and correcting it?

jmwills · Answer

Start>Run> gpedit.msc  and go thur those settings to see if anything has beem applied.  You will need to be an Admin to chnage anything, however.

christian6678 · Answer

i have the same prob, wen i try to click on 'set program access and defaults' i get the same message, this means i cant uninstall any software and i thought i was the system admin.  !!

Bugbatter · Answer

Malware on the system disables that quite often.

Try running Malwarebytes' Anti-Malware.
Please download to your desktop Malwarebytes' Anti-Malware from Here or Here

Double Click mbam-setup.exe to install the application.

Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
If an update is found, it will download and install the latest version.
Once the program has loaded, select "Perform Quick Scan", then click Scan.
The scan may take some time to finish,so please be patient.
When the scan is complete, click OK, then Show Results to view the results.
Make sure that everything is checked
Click Remove Selected.
When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
If you are still having problems and/or would like a follow-up check to be sure the infection as well as vulnerabilities are gone, copy and paste the entire report into a New Message on the HijackThis Board. Also include a fresh HijackThis log. Instructions for downloading HijackThis are at the top of that forum.
1. Just click the New Message button in the HijackThis forum here: http://www.dellcommunity.com/supportforums/board?board.id=si_hijack
to start your own thread requesting assistance for a follow-up check to be sure the malware is gone.
2. In the Message Body window that opens, simply Right-Click and select Paste.

Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer, please do so immediately.

Windows General

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