Admin/User password

Question

My hard disk C:\ crashed the other day downloading a new update from Microsoft. I purchased another hard drive installed it, loaded WIN XP, works OK. The original drive has a fatal error and I tried all the recommended fixes, boot safe, last good config, etc. No luck, Windows is dead on this drive. I want to recover my files from C:\ which, some I can, some not.    I have many family vacation pictures etc under my name in My Documents. I had multiple users, mine being the only one password protected. I can transfer the other user's files by dragging from one drive to the next with Explorer, but not mine. I get 'access denied' errors. I suspect that I cannot because they are locked by my user password. Of course I can't open the original C:\ version of Windows to input a password because it crashed.   Any ideas?

volcano11 · Answer

See if the following Microsoft article helps solve the problem:   http://support.microsoft.com/kb/308421   Steve

LeroyBowman · Answer

This worked...Thanks very much:smileyvery-happy:

Windows General

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