adobe and pdf shutting down internet connection

Question

I am unable to open any documents with Adobe and am unable to open any pdf documents. Every time I attempt to the screen just freezez and I have to use the task manager to shut it down. Any suggestions or ideas on what I can to to fix this???!!! Getting very frustrated and unfortunantly am not very computer literate. Thanks in advance!

byker49 · Answer

The best thing to do would be to uninstall Adobe and reinstall. Don't forget to remove the old Adobe program folder before installing. This folder is usually located at C\ Program files\Adobe

rickmktg · Answer

@leenmlss wrote:
I am unable to open any documents with Adobe and am unable to open any pdf documents. Every time I attempt to the screen just freezez and I have to use the task manager to shut it down. Any suggestions or ideas on what I can to to fix this???!!! Getting very frustrated and unfortunantly am not very computer literate. Thanks in advance!

Does it work when you reboot?

leenmlss · Answer

No, I have even tried to go into the Adobe program on my computer and request an automatic repair. Still no luck. Everytime I try my computer freezes and I lose my internet connection.

laptopbugs · Answer

I am getting the same problem. What I see is 100% cpu utilization
when Adobe Reader/Acrobat starts up and just hangs. I have
to bring up task manager to kill it. I cannot ready an
pdf files.

I tried reinstalling Reader 6 and 7 after taking out both and
no help. Something in the registry perhaps?

LaptopBugs

Windows General

adobe and pdf shutting down internet connection

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