2 Intern

 • 

4.4K Posts

May 26th, 2008 14:00

Does your user account have admin rights?

 

Try using the uninstall tool from

 

http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_14157&sliceId=1

 

Then go to

 

http://www.adobe.com/shockwave/download/download.cgi?P1_Prod_Version=ShockwaveFlash&promoid=BUIGP

 

To install (uncheck google toolbar if you don't want it).

3 Posts

May 26th, 2008 19:00

Sorry  to  be  such  a  pain.

I  don't know if  I  have  admin rights. Tried to  see but  couldn't.

I  used the  uninstall tool  several  times.

Also  downloaded several times and tried to  get  working.  It says all is  installed  and seen  the  short so  called  movie.

Did not want the tool  bar so  checked that.

Also  keeps telling me I  don't have the  latest version when  I  hit the icon  in  file folder to  install.This is always  after I  downloaded the  latest version.

I  did  use the sites  you have here.

I  have been  trying this  for 3  hours  now. Getting pretty  frustrated.

Still  when  I  look  at  flashplayer  in  add remove-there is no  number  to  tell how big the  file is.

When  I  look  in  the  flashplayer  file,all i  see is  AssetCache then VR5ZMKWR  thats it.

And it says  all is  installed . So I  am  so  lost  right now.

2 Intern

 • 

4.4K Posts

May 27th, 2008 00:00

have you checked with

 

http://www.adobe.com/shockwave/welcome/

 

If the flash player logo comes up it's installed.

 

The flash player files are in C:\WINDOWS\system32\Macromed\Flash

Also, see
 someone else with same problem gives detailed instructions that worked for him/her.
Message Edited by JRosenfeld on 05-27-2008 02:05 AM

10 Posts

June 4th, 2008 02:00

Concur with software knowledge-You need to know your limits.

START/Control Panel/User Account/ shows who has what level of authority.

if you have ADMIN, the DE-SELECT User Access Control REQIRES RESTART

After restart, uninstall ALL ADOBE applications, either through CONTROL PANEL or the ADOBE Uninstaller.

RESTART AGAIN

**USE NO OTHER WEB SITES OTHER THAN ADOBE WHILE USER ACCESS IS OFF** 

 

D/L AND run all necessary ADOBE applications and give each one a test runs

in the ADOBE Media center, check and watch any video application.

 

Re-engage USER ACCOUNT CONTROL

RESTART

Go to town!!! Let us know

3 Posts

June 4th, 2008 03:00

I  want to  Thank  everyone  for being so  helpfull. Sure  appreciated it. I  finally  have it  installed  and can  enjoy  my  games.  Thanks  again !!: I  hope it is  awhile before  I  have to  come back  here again. LOL.
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