Ahh! Dell 2400 onboard graphics and ACPI are conflicting when trying to install Win 98 SE! Help!

Did you try running the program under 98 compatability mode?

Anyway, this is not an uncommon problem. Try disabling power management in the BIOS.

Hi!
Thanks for the suggestion.  I checked it out but the 2400 bios doesn't have that option.  I can only change the power management from S1 to S3 mode for hibernation. :(  I can't turn it off.

Jenny

You may want to try reinstalling 98SE. Loading things in the proper order may obviate the conflict. Usually, the order is:

• OS
• Chipset driver (use the Intel 845 driver for 98SE)
• Graphics driver
• NIC
• Sound card, etc.

Thanks for the help, Osprey.   I've been installing and re-installing Win98SE to no avail.  I've got both Dell and Intel techs helping me out and no one can figure it out. 

It appears that when I install Win98SE and as soon as it runs for the first time, I get the conflict...even with the Standard VGA adapter BEFORE I install both the Intel Chipset drivers OR the Video Driver.   It would appear that the 2400 motherboards just aren't compatible with Win98SE period or it's ACPI Bios.  I wish there was a way to disable it.

I've tried running the software in XP in Win98 Compatibility Mode but it just crashes with a code 10000, so I really need Win98 SE to run this software.

Damn...I guess it's time to box this one up and send it back.

Jennifer

I pulled out an old PCI STB Video Card and stuck it in my 2400 and tried again.  Win 98SE recognized the STB, and it installed a driver for it but I got the same error I've been getting all along.  So it's not even the onboard video...it's going to happen even if I put a PCI video card in. 

According to Intel, this chipset is compatible with Win 98SE and they have the drivers to prove it, but for some reason, by the time this chipset/motherboard made its way to DELL, the Win 98SE ACPI Bios as become incompatible with the video drivers or something with this board.  (Resource conflict). 

Thanks,
Jenny

This should/might correct error 10000 when running app in Win98 compatibility mode under WinXP.

Clean install of XP

When blue screen says press F6 for SCSI drives, press F5 instead.  Brings up option to turn off ACPI.  Turn off ACPI.

Continue install.

App should now run.  There is also an obscure reg setting or file property manipulation available for tricking non-compatible Win98 app in XP, but I need to dig it up.  Also, what is the app that you are using?  There IS a fix or workaround available, we just haven't found it yet.

From Snakefoot
The text below is for NT5, but a knowledgeable person can adjust her actions to get the same result (I did, anyway).

2. How to disable ACPI in Win2k Post Comment
There is two ways to do hardware ressource management, one is ACPI the other is Standard PC.

ACPI is completely PnP and handles the configuration of your devices(PnP) and gives you no control. It can solve most resource conflicts. If a conflict happens then it has be fixed in BIOS or changing addon cards.
ACPI handles power management, so if having a laptop it will help on battery time
Standard PC can do some pnp but still allow you to configure your devices. There is a higher chance of resource conflict, but you might be able to solve it in Windows
Standard PC has no power management, and for some it gives better performance and less conflicts
The ACPI makes it look like all the devices is sharing the same IRQ. But actually it means that those devices are controlled by the ACPI which uses that IRQ.

ACPI can be disabled in Win2k after it has been installed. Though some reports problems doing this. It is recommended to make a backup of your current "Hardware Profile" before applying this

Go to "System Properties" in Control Panel
Select the tab "Hardware" (Press the button "Hardware Profiles" to make a backup before continuing)
Press the button "Device Manager" (Will bring forth a tree)
Find the node "Computer" and expand
You should now see a component called "Advanced Configuration and Power Interface (ACPI) PC"
View component properties (Double click the component)
Select the tab "Driver"
Press the button "Update Driver..."
Select the option "Display list of the known drivers..."
It will now show the current driver for the component
Select the option "Show all hardware of this device class"
It will now show different types of computers
Select the driver "Standard PC"
It will now redetect all your hardware
Note one can also use the change of Computer Driver, when upgrading to a dual processor thus having multiple CPUs. More Info MS KB Q234558

ACPI can also be disabled during the install of Windows, and it should be the best way:

One way is to edit the file "C:\Txtsetup.sif"(It is made during the textual part of the install proces) by setting :

[ACPIOptions]
ACPIEnable = 0 (Disabled = 0, Enabled if ACPI BIOS = 1, Enabled if certified ACPI BIOS = 2, Default = 2)
Another way is to Press F7 when Win2k install says "Press F6 if you need to install a third party SCSI or RAID driver". It will not give any confirmation of that you pressed F7, but it will not use ACPI.

Yet another way is to press F5 instead of F7. This will bring forth a menu where the user can choose what type of PC he has. "Standard PC" is the one without ACPI.

Hi DotThei,

Thanks for the advice.  I tried a clean install of XP and when that line came up about pressing F6 for SCSI, I pressed F5 instead.  Instead of the option to set up ACPI, I got some other option to set the computer up as either a i486 or Other.  When I selected Other, it asked me to stick a manufactuer's disk in drive A:.

Not sure what that meant so I aborted the setup.

Any other suggestions?  If I could get the program to run in XP, I wouldn't mind.  The Program is Gigastudio v2.5.  There are numerous problems in XP with this program.  Tascam just released version 3 but it's over $300 to upgrade and I'm a little tight at the moment.  And since v2.5 runs flawlessly in Win 98SE, I'd rather keep that then pay to upgrade so I can run it on an XP machine.

Thanks for any help you can give me,
Jenny

http://www.tascamgiga.com/pdf/optimizing-xp-and-2k.pdf

See also

DotThei,

Thanks for using the Dell Community Forum.

Since this is a rather old post, go ahead and start a new thread.  You might get a better response there.

Also, try checking the Microsoft Knowledge Base at http://www.microsoft.com and see if they have any information on installing Windows 98 on that system.

Thanks for the advice.  My Windows 98 had no errors at all except for the one with the video card and ACPI Bios.  I couldn't get the video card to work.  If you've managed to get it working, consider yourself lucky!  Thanks for the links also.  I actually got rid of that paperweight and traded a friend for one of his computers that I could run windows 98 on.  It was a similar machine so he didn't mind trading!

The funny thing is that when I talked to Intel Tech support, they told me that the motherboard is capable of running Windows 98, but that Dell changes the specs somewhat.  So if I had bought the same exact motherboard from Intel rather then DELL, I would have had no problem running Win98.  He said that they change the specs to support the software they offer and since they don't offer Win98 anymore, they don't want their machines running it either.  Not sure if the Intel tech guy was telling the truth, but if it is the truth - How messed up is that? 

Anyway, thanks for the links and the support!  Good luck if you got your machine running withWin98 and doing what you want!

Jenny