After I reboot, Internet Explorer goes straight to microsoft.com and informs me this is driver related, but won't give any specifics besides all those error 0x00000 numbers. Will try to see the drivers loading at startup. Thanks for the tips
Ok, I tried the restart option to see the drivers loading. I don't know if this means anything, but the last driver on the list is something called Mup.sys and the screen stays there for a while, not scrolling after that last driver, then a moment later the system boots up. Is "Mup.sys" microsoft update possibly? Never heard of it...
The following will disable the Windows XP splash screen (logo) at startup, and show the list of drivers loading at startup. You should be able to see which one has a problem loading
Click Start, Run and type MSCONFIG
Click the Boot.ini tab
Under Operating Systems section, select the appropriate entry and then enable the /SOS switch in the Boot Options section below
Click OK and close MSCONFIG utility.
Reboot and check it
The corresponding entry in the Boot.ini file is automatically added. Example given below:
Should you blame mup.sys?
It just happens that it is the last line put on the screen in safe mode before the GUI starts
It might not be the problem at all.
If it is mup.sys there are a lot of causes and solutions ranging from disabling all USB devices to RAM problems.
Here is a long discussion about it covering 2 years of people posting solutions
I reinstalled all my Inspiron drivers in the order as suggested in the Reinstall Guide on Dell's support site. The wireless card driver was the last to install.
I think you might have missed something on the install, perhaps the monitor's inf or a required BIOS/firmware update. Your system has numerous upgrades. You will have to talk to Dell as to exactly what you have to install on your system. That said, a few suggestions for you to try.
1.Run these 2 commands from Start|Run:
dxdiag and msinfo32 (look especially for conflicts in the second command result)
2. Run your AV program.
3. Bet these errors really jumped in when you installed SP2; do you have 2 firewalls running (eg NIS) ? If so, disable one.
5. Run AdAware. If the program finds objects then they might have corrupted the SP2 install. If that's the case (not likely) you might want to uninstall SP2 and run AdAware AND Spybot before you re-install SP2.
6. Q. When you go to the Windows update site-after the scan- does it offer a graphics driver in the optional updaate section ?
Sorry, this was the Dell dload that I meant to post.
I too have experience the same problem. I would boot up my machine and it would spontaneously crash core dump to the blue screen of death, then reboot several times a day randomly. I finally realized that if I turned off my wireless radio (disabling my wireless connection) it would be stable the entire day.
After several months I found the following to solve my problem, I'm guessing you have wireless on your machine as well.
Microsoft XP SP2 installs a Data Execution Prevention (DEP) function that messes up the NIC adapter driver. You can edit the boot.ini to DISABLE DEP by setting "/NoExecute=AlwaysOff" (mine originally had "/NoExecute=Optin").
Goto My Computer, right-click and select Properties>Advanced Tab>Settings (Startup and Recovery)>Edit
This will bring you to the boot.ini file. You might want to make a backup copy and place it on your desktop. Where you see "/NoExecute=", make sure it is changed to "AlwaysOff"
Mary G
4 Operator
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20.1K Posts
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September 22nd, 2005 18:00
crabbj
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September 22nd, 2005 19:00
crabbj
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September 22nd, 2005 21:00
crabbj
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September 22nd, 2005 21:00
dunedin
2.7K Posts
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September 22nd, 2005 21:00
Click the Boot.ini tab
Under Operating Systems section, select the appropriate entry and then enable the /SOS switch in the Boot Options section below
Click OK and close MSCONFIG utility.
becomes
multi(0)disk(0)rdisk(0)partition(5)\WINDOWS="XP Professional" /noexecute=optin /fastdetect /sos
dunedin
2.7K Posts
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September 22nd, 2005 22:00
It just happens that it is the last line put on the screen in safe mode before the GUI starts
It might not be the problem at all.
If it is mup.sys there are a lot of causes and solutions ranging from disabling all USB devices to RAM problems.
Look for "Red" errors. Double click on error.
maxd
2 Intern
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2.4K Posts
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September 22nd, 2005 22:00
Did you install this driver immediately after your re-install ?
http://support.dell.com/support/downloads/download.aspx?c=us&cs=19&l=en&s=dhs&releaseid=R50830&SystemID=INS_PNT_CEL_1100&os=WW1&osl=en&deviceid=1134&devlib=0&typecnt=1&vercnt=1&formatcnt=1&fileid=60098
crabbj
59 Posts
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September 23rd, 2005 00:00
maxd
2 Intern
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2.4K Posts
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September 24th, 2005 15:00
Editorial:
I think you might have missed something on the install, perhaps the monitor's inf or a required BIOS/firmware update. Your system has numerous upgrades. You will have to talk to Dell as to exactly what you have to install on your system. That said, a few suggestions for you to try.
1.Run these 2 commands from Start|Run:
dxdiag and msinfo32 (look especially for conflicts in the second command result)
Message Edited by maxd on 09-24-2005 05:46 PM
Rupertyip
3 Posts
0
September 27th, 2005 06:00
After several months I found the following to solve my problem, I'm guessing you have wireless on your machine as well.
Microsoft XP SP2 installs a Data Execution Prevention (DEP) function that messes up the NIC adapter driver. You can edit the boot.ini to DISABLE DEP by setting "/NoExecute=AlwaysOff" (mine originally had "/NoExecute=Optin").
Goto My Computer, right-click and select Properties>Advanced Tab>Settings (Startup and Recovery)>Edit
This will bring you to the boot.ini file. You might want to make a backup copy and place it on your desktop. Where you see "/NoExecute=", make sure it is changed to "AlwaysOff"
-r
crabbj
59 Posts
0
September 27th, 2005 07:00
Rupertyip
3 Posts
0
September 27th, 2005 15:00
I figured if something goes wrong, I could cut-n-paste back to the boot.ini
-r