Helps if you say what version of Windows this is. Try pressing F8 before Windows starts to load and choose "Last Known Good". If that works, shut down normally and reboot normally.
If that doesn't work, try booting in Safe Mode from that F8 list. IF you get to the desktop do a System Restore to last available date before the problem started. Your personal files will be ok, but any software (and Microsoft updates) originally installed after date of the restore will have to be reinstalled.
Thanks for the reply Ron. I am running windows XP profes on my inspirion 9400. I was able to get it to start in safe mode but restoring to Last Known Good didn't work. So I tried to so a system restore from the comand prompt in safe made and that didn't work. Next I did a chkdsk f/ r/ and it said I couldn't till I re started. So....I re started and it found some errors and corrected them. This seems to have worked. I also did a system restore to a few days ago and I am going to try things out now. Again, thanks for the response, this was my first time on the forum but I am sure it won't be the last.:smileyhappy:
Glad you're running again. You might want to run Dell's hard drive tests on your hard drive. Press F12 before XP starts to load and go to Utilities. If you get any error messages, back up your files onto CD asap...
Let's hope your future posts on the forum are to give help to other people, rather than to ask for help. ;)
RoHe
10 Elder
•
45.2K Posts
0
December 6th, 2007 23:00
If that doesn't work, try booting in Safe Mode from that F8 list. IF you get to the desktop do a System Restore to last available date before the problem started. Your personal files will be ok, but any software (and Microsoft updates) originally installed after date of the restore will have to be reinstalled.
Ron
McLeod_Lake
2 Posts
0
December 7th, 2007 01:00
RoHe
10 Elder
•
45.2K Posts
0
December 7th, 2007 01:00
Let's hope your future posts on the forum are to give help to other people, rather than to ask for help. ;)
Ron