The message says:

Application Layer Gateway Service has encountered a problem and needs to close. We are sorry for the inconvenience.

If you were in the middle of something, the information you were working on might be lost.

Please tell Microsoft about this problem.

We have created an error report that you can send to help us improve Application Layer Gateway Service. We will treat this report as confidential and anonymous.

To see what data this error report contains, click here.

two buttons-send error report and don't send.

 

Any ideas?

Error signature

szAppName : alg.exe   szAppVer : 5.1.2600.3280  szModName: ntdll.dll

szModVer: 5.1.2600.3280  offset: 0002d9cb

 

Reporting details

This error report includes: information regarding the condition sof Application Layer Gateway Service when the problem occurred, the operation sustem version and computer hardware in use, and the Internet Protocol (IP) address of your computer.

 

Then the message goes on about personal info and my identity, I don't think that it is important in trying to fix the problem. blah, blah, blah. . . .

To view technical information about the error report, click here.

To see our data collection policy on the web, click here.

Technical info link:

Error report contents

The following files will be included in this error report:

C:\DOCUME`1\Bert\LOCALS`1\Temp\WER1f2d.dir00\alg.exe.mdmp

C:\DOCUME`1\Bert\LOCALS`1\Temp\WER1f2d.dir00\appcompat.txt

 

I hope this helps. I hope you can help. thanks