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12.7K Posts

November 24th, 2007 19:00

Sounds like malware/virus to me.
 
Go to this forum http://www.dellcommunity.com/supportforums/board?board.id=si_hijack  and read the RED link at the top and then post your log on that forum along with what you have stated here, also post the Model of Dell you have and the OS Version.
 
 
 
 
 

15 Posts

July 6th, 2008 00:00

Ok. Here's the resolution of your issue.

 

Method 1 (If autorun.inf file is present)

 

Go to control panel then folder options. Press tab view and check view hidden files and folders.

 

Then go to the device not opening and explore it. Look if you see autorun.inf and if present delete it. Then disconnect usb device from system and reconnect it.

 

Method 2 (If autorun.inf file isn't present)

 

Go to command prompt and write the following.

 

attrib -s -r -h X:\autorun.inf

 

press enter and then write

 

del X:\autorun.inf

 

press enter and after this disconnect usb device from system and reconnect it.

 

Note: Please notice that X means the drive letter (F:\, G:\, etc).

Message Edited by zorlac7 on 07-05-2008 08:13 PM
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