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August 6th, 2006 09:00

ati help. Please.... let me explain

Hi, my computer regually crashes and gives the message 'your display driver has stopped working properlly'. Then i have to restart. But it doesnt restart, it goes to a blue error screen saying my ati2dvaa file is causing it. On that screen it says ' it got stuck in aninfinite loop'.
 
Ive been trying to resolve this through help from others but i cant do it. If i go to ati.com and download a driver, it wont let me install it. Ive tried loads. Ive gone to system-hardware-display adapter-driver-driver update, and it installed new driver but problem isnt fixed.
 
I even lost four years of photos etc on my computer because i reinstalled windows to try fix the problem and didnt save anything. but the problem carries on.
 
What info do you need to help, if you can?
the display adapter is Rage 128pro ultra gl AGP.
dell 4600
windows xp sp2
 
Please any ideas would be very welcomed.

Message Edited by hughie278 on 08-06-200605:56 AM

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12.7K Posts

August 6th, 2006 15:00

Has this card worked in the past or is this one you added recently and Do you have the ATI catalyst control center installed? If you do remove it, there are many complaints like yours using this particular product.

Message Edited by mombodog on 08-06-200611:14 AM

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12.7K Posts

August 6th, 2006 16:00

6 Posts

August 6th, 2006 16:00

No, its the card that came with the computer. I dont even know where to find it.
I tried installing catalyst to fix the problem, but it wouldnt install.

6 Posts

August 6th, 2006 17:00

hi, thankyou, which driver, their is a list there
 
 

Message Edited by hughie278 on 08-06-200601:17 PM

6 Posts

August 6th, 2006 17:00

Do i have to remove the other driver first, or will it overwrite it?

2 Intern

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12.7K Posts

August 6th, 2006 18:00

Select the driver that matches the model of video card you have.

No it will replace it the driver during install, but you can remove the old one first if desired..

6 Posts

August 6th, 2006 18:00

I have looked there before. They dont have my video card there, miine is Rage,  they have Radeon
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