Message Edited by mombodog on 12-16-2007 11:49 AM

1. no beep codes
2. no access to BIOS
3. no access to Safe Mode
3a. sometimes the Dell splash screen shows then goes to black.
4. starts to boot, and then goes black
5. sometimes it doesn't start to boot it just comes up black.
6. cursor is now orange instead of white.


Now you guys are geniuses so I have given you the symptoms, you give me the antidote.

Thanks so much, be gentle.


zb1

Mombodog,
Here's the deal, we aren't even getting the BIOS screen for more than a split second if that. Sometimes it doesn't show up.

I read the second link on how to bypass the BIOS but I couldn't find where the information that I needed was.

What should I do for her?

Thanks,
Steve

Insprion 8600.


thanks,
Steve

OK she did that but ended up getting a black screen after the diagnostic printing appeared.

Thanks again mombodog,
Steve

That's a negative.


Steve

She removed the first battery but does not see another battery cover there like you said.

All she sees is a hole where the battery went and some pins on the right.

Thanks mombodog,


I await your next suggestion and appreciate your help.


Steve