Automatic Updates Problem

Question

The problem I am having well actually there is two problems now my first problem was I wasnt getting any reminders of when updates were available I checked to make sure that Automatic Updates was enabled and it was I tryed restarting the process of it and everything and since nothing was working I just went to the website to get the updates and that was working fine but now all of a sudden I guess they updated the website resently or something and it asked me to install the update or what ever it was and I clicked yes and it didnt install it said Windows Update cannot be displayed because your computer requires you to restart it in order to finish another process. For example, you may have installed a program or update recently. After restarting, click Start, and then click Windows Update. And so after I saw that I restarted and to this day I still get that same message no matter how many times I restart how do I fix both these problems?

VCraig · Answer

If you haven't already installed the new v5 version of Windows Update this may help.

redwolfe_98 · Answer

check to make sure 'automatic updates' is enabled in 'services'.. also, are you using the default settings in ie/tools/options/security/internet zone? if not, you will need to add the windows updates website to your 'trusted zone' (in ie/tools/options/security/trusted zone), and you must not have the security level there set too high so that it active-x controls are not prevented from running..

kippy50 · Answer

Did either of you notice that V5 now requires that Automatic Update must be set to automatic in Services now in order to use Windows Update?  Even if you have the auto update turned off via control panel/system?   That doesnt make a whole lot of sense to me and have no idea why they did it.  It now leaves an event in the Event Viewer showing that Windows Update tried to run but couldnt.  Kip

Moonwalkfreak · Answer

Where do I get the New version V5 if I cant use auto update to get it?

VCraig · Answer

This is the link: http://v5.windowsupdate.microsoft.com/v5consumer/default.aspx?ln=en-us

redwolfe_98 · Answer

@kippy50 wrote:
Did either of you notice that V5 now requires that Automatic Update must be set to automatic in Services now in order to use Windows Update? Even if you have the auto update turned off via control panel/system? Kip

yes, kippy.. i turned the automatic updates service off because the new windows updates active-x control seems to phone home constantly (there are many "esent" entries in the event viewer), but then i couldn't use the windows updates website, until i re-enabled the service..

Mike Lambed · Answer

redwolfe_98,

I am getting the ESENT entries also in Event Viewer, dozens of them. Check these links:

http://www.winxptutor.com/sp2/esent.htm

http://www.eventid.net/display.asp?eventid=102&eventno=4406&source=ESENT&phase=1.

In my case the ESENT entries began when I went to the new version of Windows Update. And, what is weird I cannot access Windows Updates unless I turn off my Sygate Firewall. I am getting this message when I try to scan for Updates..."Windows Update has encountered an error and cannot display the requested page." This is all pre-SP2 in any case which I installed last night.

Moonwalkfreak · Answer

that link Vcraig just brings me to the windows update website the one that i get the error message from....

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