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November 29th, 2015 18:00
Blackscreen with cursor while upgrading to windows 10
I have a dell laptop. I started upgrading my Windows from 8 to windows 10. However....I was stuck in a black screen area with cursor. I cannot do anything. One more thing...my laptop ran out of battery...when I charged it and opened it again, after the dell logo....it gets me back to the black screen. Help
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DELL-Jesse L
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November 30th, 2015 06:00
Trixia,
(If you're using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, click Settings, and then click Change PC settings.)
If the issue still persists, you might want to restore the driver for a device to a previous version.
a. Press Windows key + R and type devmgmt.msc.
b. Double-click the category containing your device driver, and then double-click the name of the device that you want to restore to a previous driver version.
c. Click the Driver tab, and then click Roll Back Driver
Note: If there's no previous version of the driver installed for the selected device, the Roll Back Driver button will be unavailable even if you are logged on as an administrator.
You can also click to watch the Youtube video below for information on resolving the black screen with cursor in Windows 10.
https://www.youtube.com/watch?v=oopiaiVLn9k
jcheffy
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November 30th, 2015 07:00
No idea what type of laptop you're using.
I upgraded an old Dell Inspiron E1705 from Window 7 to 10 and started getting strange behaviour of laptop booting up to black screen with blinking mouse cursor. No welcome screen or login screen, just this black screen.
Only happened on boot up from shutdown state, didn't happen on restarts.
I was able to hit the power button to cycle and could get to login.
Some google searches later and my fix was to turn off "fast startup" under Power Options. Symptom gone, so far, and no discernible impact to startup time.
Hope this helps.