Blue stop screen - Can't reformat computer either...

Question

My computer is a Laptop Inspiron 600m. Whenever I turn on my computer, it loads the initial "Dell" screen. Then as it is loading the "Windows" screen, it crashes and goes to the blue stop screen; displaying the following message:

Stop: 0x00000024 (0x001902FE, 0xF89736D4, 0xF89733D0, 0xF83F9F81)

Ntfs.sys - Address F83F9F81 base at F83AA0001, Datestamp 41107eea

I hate tried booting my Windows XP CD, however that does not do much. The Windows XP CD loads alright, but if I press "R" to repair then it crashes to the same blue screen. If I press "Enter" to reinstal Windows XP, it crashes and goes to the same blue screen.

So as you can see...I am out of luck. Any help would be greatly appreciated. Ask, if you need further information on my laptop.

Thanks,

Roman Rozhok

LCDmaster · Answer

Please give me a minute wile I look for the best way to fix this.

LCDmaster · Answer

I have SOME expertise in Windows Blue screen but I will try to help. How long has this been happining?

romanrozhok · Answer

It has been happening for the past 2 days and I have been online (on a different computer obviously) trying to figure out what's wrong with it. Message Edited by romanrozhok on 11-06-2005 12:58 PM

LCDmaster · Answer

HEY! I was helping this person!!!

Goonboy · Answer

SitelTech ( Posts: 111, Registered: 11-02-2005) wrote:             Ya, he was helping that person :) LCDmaster ( Posts: 100, Registered: 09-10-2005) wrote:  Thank You SiteITech n00bs: Can't live with 'em - can't have fun without 'em.  Oy.  Message Edited by Goonboy on 11-06-2005 03:04 PM

SitelTech · Answer

Ya, he was helping that person :)

romanrozhok · Answer

I would also like to add that my computer crashes to the Blue screen of death if i try to start it in safe mode as well.

romanrozhok · Answer

ok, now how do I do any of that? How do I run ' ChkDsk' or 'Scandisk'?   Sorry, I am a noobie...

LCDmaster · Answer

Thank You SiteITech

Denny Denham · Answer

romanrozhok,

From this site the following information about your error:

A problem occurred within NTFS.SYS, the driver file that allows the system to read and write to NTFS file system drives. There may be a physical problem with the disk, or an Interrupt Request Packet (IRP) may be corrupted. Other common causes include heavy hard drive fragmentation, heavy file I/O, problems with some types of drive-mirroring software, or some antivirus software. I suggest running ChkDsk or ScanDisk as a first step; then disable all file system filters such as virus scanners, firewall software, or backup utilities. Check the file properties of NTFS.SYS to ensure it matches the current OS or SP version. Update all disk, tape backup, CD-ROM, or removable device drivers to the most current versions.

A Microsoft KB articles that may help is here.

romanrozhok · Answer

guys, once again, if i try to reformat (anytype of reformat) my computer crashes to that blue screen. Do you think it is hardware? my computer crashes invariably.

Denny Denham · Answer

romanrozhok, Sitel Tech suggestion is the next step if a repair reinstall is impossible. Instructions for a parallel isntallation are here and instructions for a full clean reinstall are here.

Denny Denham · Answer

romanrozhok, Go to Start|Run, enter chkdsk /f and click OK. You will have to restart the computer to run the program. If you are unable to log on in Normal Mode try running it in Safe Mode (select Safe Mode from the menu that appears when you start tapping F8 as the computer starts).

SitelTech · Answer

Or get it all here -> www.windowsreinstall.com (screenshots/etc)

Denny Denham · Answer

romanrozhok,

That happens because you are not booting from the XP CD. If you do, any problem with the NTFS file system will not be detected. You must change the boot order in BIOS to place your CD-ROM drive as the first boot device. See this.

Message Edited by Denny Denham on 11-06-2005 12:35 PM

Windows General

Blue stop screen - Can't reformat computer either...

Was this post helpful?