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3K Posts

March 28th, 2004 09:00

Have you:

-Run a system scan for viruses, with up-to-date definitions?

-Used a reputable spyware/junkware detector/cleaner to remove any junk on the system?  ( http://www.lavasoftusa.com/software/adaware/ AdAware and/or http://www.safer-networking.org/ Spybot Search & Destroy  )

-Run the Dell Diagnostics to check for any possible hardware problems?  (Details are in your System Documentation)

-Used Error Checking and Disk Defragmenter to optimize the hard drive?  (See the Properties - Tools tab of your hard disk drive for details)

-Made any recent changes to the software configuration that might have led to this condition?  If so, a System Restore might help you get things back to the way they were.

-Verified that you have a working firewall enabled, to rule out the possibility of a hack attempt?  See Internet Connection Firewall details in your on-board Windows Help and Support files.  (This will probably only be a factor in this instance if you're on a broadband/always on connection, although if it is a factor, there's no telling what might be on the drive that could be responsible for this.)

225 Posts

March 28th, 2004 23:00

Do you have the latest BIOS and Video drivers?
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