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December 7th, 2003 19:00
Camera install wizard cannot find driver
I've downloaded a new USB driver for my camera, one for WindowsXP. When I try and install it via the Control Panel, and Add a New Imaging Device, and browse for the driver, the programme only lets me see Setup Information (.inf) files so I am unable to point the programme at the driver. Presumable it is the System File and not the Setup Info File that I should be selecting?
I expect I've just revealed my considerable ignorance about such things :-)
Peter
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JRosenfeld
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December 7th, 2003 19:00
Peter Bovey
41 Posts
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December 7th, 2003 19:00
JRosenfeld
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December 7th, 2003 20:00
There should have been instructions, either on the download page or in a readme file inside the zip package (if that is what you downloaded). It may be that you have to extract the files to some folder first.
Peter Bovey
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December 8th, 2003 06:00
I did have a cursary read of the readme file but I may have missed something, I'll have another look. I can't manage it until tomorrow evening however. I suspect I may not have downloaded the right file. I've posted a message on a forum for my camera brand (Ricoh) but haven't had a response yet.
Thank you for your advice so far. I'll keep you posted.
Peter
Peter Bovey
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December 8th, 2003 08:00
I've tried them in the past and seem to recall it was difficult to get a response from them. But you're right, I should try them again. Thanks.
Peter
NFFAA
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December 8th, 2003 08:00
Have you tried going to the Ricoh support site? They might be of help to you.
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Peter Bovey
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December 11th, 2003 19:00
I did try Ricoh but they couldn't resolve the problem. The installation programme has now informed me that the camera's USB driver is successfully installed, but I don't think it is because there is no way of accessing the Photo Download Programme, no Icon or entry in the Programmes list. I've decided to buy a card reader, I think they are quicker anyway.
Thanks for the advice I received.
Peter