can i restore my dell?

Question

I have an xp media edition.  it is a demention 8100 I believe.  I can't use my computer all because I tried to install a mouse.  As soon as I restarted I got the blue screen.  It said if i recently installed something i was to uninstall it.  Problem is, I can't uninstall it because it won't let me into windows.  I can't get into windows in safe mode.  I can't use last know working setting.  Nothing.  I tired the repair counsel with no luck.  I have had so many different error messages come up now I can't even tell you what they were.  I can't reboot it from an xp disk either because when I do it say there is an I/O device error so it won't install windows.  I hate to lose all my pictures and programs ect. but I just don't know what else to do.  Any ideas? I am on my son's computer trying to figure what if anything I can do to fix mine and he is getting tired of not being able to use his computer either.  HELP!   thanks.

davejohn · Answer

If you can't boot into Safe Mode, and can't boot from the Windows CD I think it's time to take the machine to a local repair shop (assuming it's out of warranty) and have them check it out. Dave

pepperderr · Answer

I sent it away today.  I hope I don't lose what is on my hard drive but it was so messed up.  I will definitely try to figure out my dvd writer thing so I can get my pictures saved to disk.  Before I could never figure it out so I didn't bother.  Thanks.

simpswr · Answer

Be sure to tell the shop you want the data salvaged . . any shop worth it's salt can do this easily . .

Windows General

can i restore my dell?

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