2 Intern

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14.4K Posts

March 2nd, 2008 12:00

it is best to only run one AV program at a time to avoid conflicts and/or incompatibilities.

3 Apprentice

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15.6K Posts

March 2nd, 2008 12:00

"[McAfee] has now expired and..."

then there's definitely no reason to keep it around as an anti-virus.

 

I'm going on the assumption that you have ONLY the anti-virus protection through McAfee --- if, however, you have their security suite, including other protection such as firewall, please reply back to let us know, before attempting any of the following:

 

here's what to do:

1) open the McAfee Security Center.   and then DISABLE the anti-virus program.

2) go to   Programs and Features   

[I believe that's what it's called under Vista... it used to be Control Panel, Add/Remove programs],

to remove McAfee (anti-virus).

3) download and run the McAfee Consumer Product Removal Tool (MCPR), per instructions here:

http://service.mcafee.com/FAQDocument.aspx?id=107083&lc=1033&partner=10005&type=TS

 

Please emphasize that this tool will remove ALL McAfee products from your computer, not only the anti-virus... so be absolutely sure that's what you want to do.   If you have any other McAfee products that you want to keep, you need to follow an alternative procedure.

 

 

 

 

 

 

 

 

 

 

March 3rd, 2008 15:00

Thanks, I have Mcafee Security Centre Ver 8.0, VirusScan Ver 12.0, Personal Firewall Ver 9.0, Anti-Spam Ver 9.0 & Privacy Service Ver 10.0. Hope this helps

3 Apprentice

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15.6K Posts

March 3rd, 2008 16:00

the McAfee Removal Tool MCPR should remove them ALL... so if you want to keep some, you can't use that tool.

 

with McAfee "expired"... i believe the firewall should still work.   but the virusscan will be out of date.  

(not sure about the anti-spam and privacy service.   perhaps someone else here can advise you... or you can try posting at the McAfee forums)

 

Note:  if you're running the Windows/VISTA firewall, you don't need the McAfee firewall as well.

 

so:

 

IF you want to get rid of EVERYTHING McAfee, you can proceed as I indicated... disable all the various McAfee components in the security center, uninstall the entire McAfee suite, and run the MCPR tool.

 

But if you just want to "remove" only the Anti-Virus (to replace it with AVG), go to the security center, and disable the McAfee Anti-Virus only.    [as long as it's disabled, you might be able to get by without a formal "uninstall"]  You should then be able to install AVG...

 

Message Edited by ky331 on 03-03-2008 01:10 PM
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