hi there most would recommend a system restore or scanregw or even a restore from some sort of backup.   but upon looking it up on the internet i found several articles about reinstall and such.  do not just reinstall the windows installer, other things must be done first.   if your interested post back. you could just take a look at the pages first.

thanks, brian

http://support.microsoft.com/default.aspx?scid=kb;en-us;223300&Product=winme

http://support.microsoft.com/default.aspx?scid=kb;EN-US;307653

http://support.microsoft.com/default.aspx?scid=kb;en-us;315346&Product=winme

http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=CEBBACD8-C094-4255-B702-DE3BB768148F

http://www.pacificdigital.com/kb/article.aspx?id=12251&cNode=2M0U1G

they talk about renaming files in dos etc.

thanks, brian

http://service1.symantec.com/SUPPORT/nav.nsf/pfdocs/2001120816371506?OpenDocument&ExpandSection=4%2C5

Message Edited by BRIANBORU on 09-28-2004 01:34 PM

Thanks, but it seems that the installer is not compatible with XP.

I suspect it may be a program, (I don't know which) that may be causing the trouble. It works fine on my laptop, but not on my desktop.

I even did a Windows Repair, and it did not help.

So, I went back to the way it was by using a Ghost image file prior to the repair.

I will probably have to do a clean reinstall of Windows, which I do not want to do, yet.

Fortunately (spelling?) I don't come across these types of files often.

Thanks again.

msil217

That downloader comes from Installshield. You could try their support for possible answers here:

http://www.installshield.com/pftw/

Direct link to support:

http://support.installshield.com/

Message Edited by chuket on 09-28-2004 10:24 PM

Try your installs in safe mode. 

Thanks all. I decided to do a "Clean install"

Actually, it was a Ghost image file with SP2, and some games that only allow me a certain amount of reinstalls before I have to buy it again.

The windows installer problems I had everytime I opened paint sho pro and the other type of file problem is gone now.


It is going to take me awhile to get everything back the way it was.

I found out why I had the problem:

Avast Anti-virus Free Edition.

I uninstalled AVG today, and installed Avast.

The install programs I had trouble with quit working.

Went back to AVG.