If the drive itself is still working you can mount it as the second (slave) drive in a working system and copy the data using Windows explorer. You can also mount the drive in an external shell connected to a USB 2.0 or Firewire port on a working computer and do the same thing.

 

If the drive has serious problems it may not be readable.  In this case your only option is to take it to a professional data recovery service.  One experienced forum member has stated that this can be in the neighborhood of $2,500 or more, so you will need to decide how important your data is in this case.

 

Hello Jack,

 

thankyou very much for u email.

 

actually when i start my laptop, it says thats " a disc read error occured, pressCtlr+Alt+Del to restart "

 

& this happens everytime :(

 

what to do to rectify this problem?

 

Kedar

Boot to the Windows cd and select the Recovery Console. Then run chkdsk  /r to see if checkdisk with the repair option can correct the disk errors.

hello mary,

 

when i try to boot it from CD, the only initial mssg that i get is " checking the system configuration", then nothing happens..it does not boot further from the CD

when i tried to boot from new Vista (32bit) DVD, then it says, windows is loading files & then when the loading is completed, nothing happens further:(

 

can i run the recovery console by pressing F2 or F12 when i try to boot the operating system?

 

thank you

 

kedar