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May 6th, 2008 00:00

Cannot connect to internet after XP reinstall

After some serious viral/malware hijacking on XPS desktop, I decided to reformat C and do a clean install of XP.  Have configured for cable modem and router connections, but cannot get an internet connection.  Bypassed router and hard connected modem to network port; no change.  Connection working fine, as I am using laptop to post this and have successfully connected both wirelessly and with hard LAN.  Interesting Note:  I was trying to connect to download the installation disc for Linksys Wireless G router, as it continues to crash while trying to reinstall. 

 

Any experience with this issue?  Am I forgettting something?

2 Intern

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935 Posts

May 6th, 2008 01:00

Did you install the network driver?

You should install your chipset driver first then network, video, audio drivers and all other drivers.

May 6th, 2008 01:00

I installed evrything that came with the PC

 

4.4K Posts

May 6th, 2008 08:00

But in the correct order?  The chipset driver must be installed before the others.  Try going to device manager and see if anything is yellow-flagged, indicating a driver issue.  Full instructions for installing drivers is located here:

 

http://support.dell.com/support/topics/global.aspx/support/dsn/en/document?c=us&cs=19&docid=1A0C0937D62A8739E0401E0A55174744&journalid= 4F1F82483DC811DBAE564F9328EE04A4&l=en&s=gen

 

You may wish to download the latest drivers from this site, located under support tools, lower left corner, then Drivers & Downloads.

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