2 Intern

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4.4K Posts

September 8th, 2004 21:00

Not a solution to what may be the underlying cause, but have you tried using disk cleanup?

2 Intern

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1.3K Posts

September 8th, 2004 22:00

how do you know the temp internet files are not being deleted? one way to delete temp internet files is to go to ie/tools/options, and on the general tab, press "delete files"..

360 Posts

September 9th, 2004 01:00

If your system is hanging when you try to delete temporary internet files, your index.dat files are likely corrupted or damaged. These files are impossible to delete while in windows. Follow the instructions here as to how to delete them:

http://www.tweakxp.com/tweak2152.aspx

If you are not comfortable doing that, get Windowwasher which will delete them.

http://www.webroot.com/wb/products/windowwasher/index.php

Message Edited by jakeleg on 09-08-2004 09:18 PM

Message Edited by jakeleg on 09-08-2004 09:32 PM

2 Intern

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4.4K Posts

September 9th, 2004 17:00

jakeleg,

That TweakXP.com tweak you offered is dangerous as it resets all the index.dat files. In particular it will also delete the index.dat file at C:\WINDOWS\PCHealth\HelpCtr\OfflineCache. If that is deleted, the Dell overlay and access to any guides that have been added to help and support will get messed up. There may be other index.dat files at risk in other parts of Windows.

Really, a user only needs to reset the index.dat files in their temporary internet and history folders. Another good  free utility that allows that is System security suite (it also has options to clear out other things selectively)

http://www.igorshpak.net/

 

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