Cannot Download MS Updates

Question

My Microsoft Updates will not download.  They say it is becuase I appear to be a pirated version.  When I explain tho them I own a new Dell they say that it is an OEM Problem and to take it up with dell.   Meanwhile none of the new Downlods will load into my computer because MS is blocking them saying I am not a registered user and this is a fully registered machine   WHat do I do now.  I cannot get any of the new security updates or anything.   I already got slammed yesterday with DROPPER.SMALL virus and it cost me hundreds $$$ in IT Time to fix it... It may or may not have been detected had the stupid MS Download ePixies decided that my New Dell Computer was a pirated OS.   So what do I do to get this OS updated besides having to buy a new OEM Ver. and reinstalling my entire company's business.   I mean MS has gone beyond absurd, thisi is way beyond the pale.  This is like... I want MS to die now!  Someone please invent a bullet OS to kill this leviathan.   Can you tell I am just a wee bit miffed?

Denny Denham · Answer

Teknon01,

Goes to prove the validity of the old saying, it's always darkest before it's pitch black. None of the problems they listed apply except perhaps the last one.

The only thing I might suggest (assuming you are no longer getting bounced for using a pirated copy of XP) is to check the Windows Update.log file (at C:\Windows) and see if anything there corresponds with one of the error codes in the Update troubleshooter.

Denny Denham · Answer

Teknon01, Start repair procedures here. The employees of the leviathan accessible through this link are reported to be most helpful.

Teknon01 · Answer

OK Well first I want to thank everyone who replied with the speed at which they applied. Secondly when I folowed the links provided I got an acknowledement that MY version of MS Windows was Genuine. Then I followed everyone's advise and here is the results

Failed Updates
For help installing an update successfully, see the solution under each problem description.

Problem: End User License Agreement (EULA) Not Accepted (BINGO what does this mean?????????????)
Solution: Check for updates again and wait while you install updates. You will be asked to accept the EULA before any updates with a EULA can be installed.

Problem: Not Enough Disk Space (I have 130GB HD only 6% Used)
Solution: To make more space available, run the Disk Cleanup tool or uninstall any programs that you don’t use. For directions, see Help and Support on your computer.

Problem: Automatic Updates is currently installing updates (Not a chance)
Solution: Please wait until Automatic Updates is complete and then check your update history. At that time, if the update has failed to install, you can try installing it from the website.
Note: To view Automatic Updates progress, click the updating icon in your System Tray.

Problem: Please check your update history for a description.

Problem: A problem on your computer is preventing updates from being downloaded or installed
Solution: To fix the problem, try installing the updates again. If that doesn't work, use the Troubleshooter to try solve the problem.

Microsoft Windows XP

Security Update for Windows Media Player 10 for Windows XP (KB917734)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB918439)
Cumulative Security Update for Internet Explorer for Windows XP (KB916281)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB911280)
Update for Windows XP (KB916595)
Security Update for Microsoft .NET Framework, Version 2.0 (KB917283)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB917159)
Windows Malicious Software Removal Tool - July 2006 (KB890830)

Microsoft Office 2003

Security Update for Word 2003 (KB917334)
Update for Outlook 2003 Junk Email Filter (KB919031)
Security Update for Office 2003 (KB914455)
Security Update for Office 2003 (KB917151)
Security Update for Excel 2003 (KB918419)

Microsoft Windows Defender

Definition Update 1.14.1530.8 for BETA Windows Defender (KB915597)

Remaining High-Priority Updates
Your computer might be at risk until you install all high-priority updates. These updates help protect against security threats and performance problems.

To review all updates you’ve installed from this website or by turning on automatic updating on your computer, see your update history.

Security Update for Windows Media Player 10 for Windows XP (KB917734)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB918439)
Security Update for Word 2003 (KB917334)
Cumulative Security Update for Internet Explorer for Windows XP (KB916281)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB911280)
Update for Windows XP (KB916595)
Update for Outlook 2003 Junk Email Filter (KB919031)
Security Update for Office 2003 (KB914455)
Security Update for Office 2003 (KB917151)
Security Update for Excel 2003 (KB918419)
Security Update for Microsoft .NET Framework, Version 2.0 (KB917283)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB917159)
Windows Malicious Software Removal Tool - July 2006 (KB890830)
Definition Update 1.14.1530.8 for BETA Windows Defender (KB915597)

mombodog · Answer

If you turn on Automatic Updates you will get security updates even if they think it is a pirated copy.

RoHe · Answer

If Denny's suggestions don't work, try running a system file check before attempting to update again.

click start>run
type in: sfc /scannow
(space between sfc and /)
click ok

Insert XP CD if sfc requests it. sfc will replace any missing/damaged XP system files. Reboot when it's done and try the updates again.

Ron

Teknon01 · Answer

You mean .....'Defender Beta?'

Denny Denham · Answer

Teknon01, I see nothing in the messages that you posted which indicates that the downloaded updates were not installed.

Teknon01 · Answer

OK My Bad the header at the top ext to the logo (which cannot be right clicked to copy) above the box which can be coppied says "Updates were unable to be successfully installed"

The the line directly above the box" The following Updates were not installed"

The red lettering is my contribution

Windows General

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