Cannot restore Windows 8 on my new SSD

Question

Hello all, I have had installed a new 500GB SSD on my Inspiron 14Z 5423. I tried to use de USB-drive I created three months ago with Dell Backup and Recovery to recreate and rebuild the software (clean) on my laptop. However the thing does not want to work, among others I get a 0xc0000001 message. does this mean that the USB-disk is corrupt ? I also tried it with a SATA-cable using the old HD linked via USB. Is this caused because the SSD is built in 'and the recovery drive deos not know that' ? Since I cannot do anything with my laptop I cannot recreate the USB recovery disk, I assume a recovery disk from another Dell (XPS12) will not work because it is a different machine, is that correct ? Would a Windows.ISO burned to a DVD work ? I have a DVD station in my laptop. Please advise. Kees

Philip_Yip · Accepted Answer

See here:

http://dellwindowsreinstallationguide.com/download-microsoft-windows-and-office/download-microsoft-windows/download-windows-8-1-retail-and-oem-iso/

Then here:

http://dellwindowsreinstallationguide.com/a-clean-install-of-windows-10/

LSUFAN51 · Answer

:emotion-2: Click on the link below, hopefully it help..... windows.microsoft.com/.../create-reset-refresh-media

kees_bal · Answer

Thank you, So far I have been able to reinstall Windows 8.1 as per instructions. Windwos 10 will be a separate step. Kees

Philip_Yip · Answer

Great, thanks for letting us know. [Y} You have about 11.5 months to carry out the free upgrade to Windows 10. :)

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