Can’t access files

Question

I have the inspiron 15 5000 series. I can get to the initial Screen after logging in but can’t pull up Windows. I keep getting a continuous blue spinning circle. Please help.

Jane15 · Answer

I have the inspiron 15 5000 series. I can get to the initial Screen after logging in but can’t pull up Windows. I keep getting a continuous blue spinning circle. Please help.

JOcean · Answer

The following page has some information that might help. https://www.bleepingcomputer.com/forums/t/479687/freezinghanging-issue-w-rotating-blue-circle-cursor/

Windows General

Can’t access files

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