Unsolved

This post is more than 5 years old

1 Rookie

 • 

14 Posts

3182

February 26th, 2007 01:00

Can't delete folder

Upon opening a downloaded mpg or avi file from a fileshare program the program immediately shut down and ie7 had an error message that it had to close ( mod Unknown). The folder in question (shared) is is in my documents and settings directory, so I can't do the standard copy or move and delete as it won't allow it. Chek Disk removed another minor problem I had but not this one. The problem it created is I can't do a complete virus scan or registry fix (Symantec One Button or manual). If my pointer even waves across the folder, explorer error message appears and I have to close using task manager. Dr Watson error appears at times but doesn't shutdown my computer.
I've tried most of the suggested fixes on the posts I've read except delltree as I couldn't find the correct prompts to type in. Symantec has an unhook tool for opening shell command but that appears to need a virus name to delete from registry. I don't know if this is a virus or what. Any suggestions out there?
Added note: I have received my Vista Premium Upgrade, would installing this solve the problem or just keep it in Vista?

4 Operator

 • 

20.1K Posts

February 26th, 2007 02:00

Change the properties of the file or folder by right clicking on it, choosing Properties, unchecking Read Only, then delete--hold down the Shift key with delete will permanently delete it. Make sure the file in the folder is not running. If that doesn't work, reboot into Safe Mode and try it again. If that doesn't work, I would suspect a virus. Do not install Vista until you solve this problem.

1 Rookie

 • 

14 Posts

February 26th, 2007 07:00

That doesn't work either. Tried command prompts that I found but states it can't find file to delete.
It apparently will allow me to delete all files in the directory which I will try next and do an immediate repair, as it appears I will have to format and reinstall if it doesn't work anyway.:smileymad:

2.7K Posts

February 26th, 2007 11:00

Hello :smileyhappy:
 
Try this
 

1 Rookie

 • 

109 Posts

February 26th, 2007 17:00

Using a fileshare program assumes that you share a directory as well. Is that directory shared from which you cannot delete the file? Try to stop the share program and the internet connection and see if you can delete the file.

1 Rookie

 • 

14 Posts

February 27th, 2007 22:00

That didn't work either. :smileyhappy:

1 Rookie

 • 

14 Posts

February 27th, 2007 22:00

I actually uninstalled the program. I also copied everything in the system folder around the infected folder, but anything trying to open that folder just shuts down explorer.:smileyindifferent:

1 Rookie

 • 

109 Posts

February 28th, 2007 04:00

Use something else to delete it. Try, for example, Far Manager. Is a console program which is similar to Explorer.

What are the properties of that directory? Who has rights there?

1 Rookie

 • 

14 Posts

February 28th, 2007 21:00

Can't touch it to open it to view properties. It's just a shared folder created by the p2p I deleted. Just has some vids in it I don't need. I didn't realize it was a system directory I had it in or I could delete the whole directory folder. I have the rights there, as me or Admin. Will try Far Manager. Thanks:smileyhappy:

1 Rookie

 • 

109 Posts

March 1st, 2007 04:00

If you can't touch it it means there is a program (or service) running, which prevents this. You have to identify this program, stop it and then you can delete that directory.

What are the programs which are started any time you start the computer or log in?

2.7K Posts

March 1st, 2007 10:00

This program will tell you if anything is locking it
It will unlock it for you
 
UNLOCKER         http://ccollomb.free.fr/unlocker/

1 Rookie

 • 

14 Posts

March 1st, 2007 23:00

I have several things running according to ny task manager, half of which I have no idea what they are. I have tried deleting this in safe mode, where very little should be running, and still it won't delete. Also Unlocker won't function.:smileyindifferent:

Top