4 Operator

 • 

34.2K Posts

October 21st, 2004 20:00

If you're getting an error message trying to install the updates, please write them down, spelling counts, and post them here.

16 Posts

October 21st, 2004 21:00

Yes, I knew you would need those.  I have to get the list from my daughter.
I don't think she actually got an error message, but I think she went on the Help and Support for Windows and it told her to "Run" these certain files, and when she tried they weren't there. I'll get more info from her.  Thanks.  
 
 
Take Care,
Sandy
 
Inspiron 2650:
nVidia GeForce2 Go 29.60 16MB
version 40.72
version 41.09
Pentium 4
14.1 XGA TFT
256MB Shared SDRAM
20GB Ultra ATA
CD-ROM/DVD Combination Drive
Sound Blaster Compatible
Windows XP Home
Norton AntiVirus 2005
Internet Explorer 6.0
AOL 9.0SE
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Message Edited by Sknarten on 11-03-2004 09:58 AM

16 Posts

November 3rd, 2004 13:00

Sorry it's taking me so long to get back to this thread, but I just got the file names from my daughter.  They are:

regsvr32msscript.ocx

regsvr32dispex.dll

regsvr32vbscript.dll

regsvr32scrrun.dll

Besides not being able to install critical updates, she can't open web pages, and is having trouble staying online.  If you have any suggestions on how she can get these files back into her system, I would appreciate hearing from you.

Take Care,
Sandy

Inspiron 2650:
nVidia GeForce2 Go 29.60 16MB
version 40.72
version 41.09
Pentium 4
14.1 XGA TFT
256MB Shared SDRAM
20GB Ultra ATA
CD-ROM/DVD Combination Drive
Sound Blaster Compatible
Windows XP Home
Norton AntiVirus 2005
Internet Explorer 6.0
AOL 9.0SE

 

4 Operator

 • 

34.2K Posts

November 4th, 2004 22:00

Sandy: Those are not missing files, those are command lines to re-register those specific files. Tell her to do the following:

1. Click "Start," and then click "Run."

2. Type the following in the "Open" box and click "OK":

regsvr32 msscript.ocx  (notice there is a space after regsvr32)

3. Repeat for dispex.dll, vbscript.dll, and scrrun.dll.

 

Post back if that works.

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