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December 18th, 2003 21:00

Can't send emails

I have suddenly started getting the following message when I activate Outlook Express. Can anyone help me solve it?

The message could not be sent because one of the recipients was rejected by the server. The rejected e-mail address was 'badotti@bigpond.com'. Subject 'December Committee Meeting?', Account: 'mail.wn.com.au', Server: 'mail.wn.com.au', Protocol: SMTP, Server Response: '554 <badotti@bigpond.com>: Recipient address rejected: Relay access denied', Port: 25, Secure(SSL): No, Server Error: 554, Error Number: 0x800CCC79

I tried the Internet Explorer repair, but it didn't help. I can receive emails, it is just sending that won't work.

Message Edited by bilnrobn on 12-18-2003 05:07 PM

4 Posts

December 18th, 2003 22:00

Thanks Volcano, I think you might be right and will contact my ISP. The problem is with all emails I try to send, to different recipients and through both my email addresses, (both of which are with the same ISP).

4 Posts

December 18th, 2003 22:00

Yes both; they couldn't find any problems. I have just tried scanreg/restore too, and that didn't help either. Guess I better phone my ISP.

148 Posts

December 18th, 2003 22:00

Have you tried running Spybot and/or Ad aware?

John

2 Intern

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28K Posts

December 18th, 2003 22:00

This sounds like a message coming from your e-mail server, not from your computer.  If so, there is nothing you can do on your computer to make the e-mail go through.  You would have to contact your ISP to find out why their server is rejecting the e-mail or contact to inteneded receipient to find out if this is still a valid e-mail address.

Steve

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