Can't Uninstall Program

Question

I'm running Windows XP.

I recently installed a model train simulation called Trainz Classics. I want to remove it.

When I try to remove it in the Add/Remove Program I get a Window that says -

>SetupDLL\SetupDLL.cpp(468)

PAPP: Trainz Classic

PVENDER: Auran (http//www.virtualtrainz.com)

PGUID: 90244037-9729-0797D9294831

$9.0.0.429

@Windows XP Service Pack 2 (2600) BT_OTHER 0.64

I click on OK

Then I have a window that says -

Setup has experienced an error

Please do the following.

Close any running programs

Empty tempory Folder

Check Internet Connection

Error -5001

I've checked other programs to see if they could be removed and it will allow me to remove them..

Message Edited by jimisham on 11-19-2007 10:04 PM

Message Edited by jimisham on 11-19-2007 10:14 PM

dbramlet · Answer

When you power up the computer start tapping the F8 key until you get some boot options. Select the safe mode. When it is loaded then try to uninstall the program. You may want to see if the program has it's on uninstall options by looking under all programs and the program. If you used a cd to install it sometimes that is needed to do an uninstall.

EmKu · Answer

Here is another way, reinstall that program then try to remove it ;)

jimisham · Answer

Thanks, The reinstall did it. I haven't uninstalled it yet, but I now have the ability to do so. I've got to do some more checking before I take it out.

Windows General

Can't Uninstall Program

Was this post helpful?