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December 3rd, 2003 22:00
CD writing using Roxio
I have tried to write CD using Roxio software and a NEC 4xDVD+R/RW CD-RW drive in my new system without sucess. I three trial the process has stalled with about 5 seconds remaining and after about one minute it gives a failure message. I dont know if it is a software or hardware problem. The software was installed by Dell but I thought before calling them I may get help from the forum (Their customer support people are not always accessible anyway) Any help is highly appreciated
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joe53
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December 3rd, 2003 23:00
Hi:
Roxio's support site is a good place to start -here.
Edit: Can also strongly recommend Predator's CD-RW site- here.
Message Edited by joe53 on 12-03-2003 08:41 PM
The_Painter
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December 4th, 2003 20:00
I dont know if you have the drivers on cd or not but I had a similar problem with my printer it would print till the status was 99% then freeze and you could not print anything else until you rebooted but some one told me to uninstall the driver and reinstall it and it has worked OK ever since .
Dont know if this helps but its worth looking into.
.
fireberd
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December 4th, 2003 20:00
Make sure you have the latest updates for the version of Roxio that you have. There have been a lot of update4s since the original version was issued. e.g. if you have the Roxio that came with many Dells it is the V5 Basic.
There are no 3rd party Drivers for CD drives, just the built in default Windows drivers. Uninstalling the drive in the Windows Device Manager and then restarting Windows and letting Windows reinstall the drive will refresh the device and drivers.
Message Edited by fireberd on 12-04-2003 05:59 PM